Settings and activity

418 results found

1. Shared Voicemails: Increase number of voicemail boxes per co-recipient

   103 votes

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   Under Review  ·  26 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Jul 22, 2024

2. CNAM Update less than 48 hours and 14 days

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Jul 22, 2024

3. New customers/users could have been prompted about CNAM and its limitation

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Jul 22, 2024

4. Ability to download or view SMS transcripts

   46 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Jul 18, 2024

5. Include SMS on export data fields

   69 votes

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   Under Review  ·  16 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Jul 18, 2024

6. view / export SMS messages sent to and from the Ring Central platform for all users and extensions

   17 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Jul 18, 2024

7. Site specific directory, Hide the company directory from specific users only

   96 votes

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   7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
   Margarette supported this idea  ·  Jul 15, 2024

8. Don't need to manual provision the device even the device was purchased outside RingCentral

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Jul 12, 2024

9. RingCentral Provisioning should have full accesss to Web interface of Deskphones

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Jul 12, 2024

10. Call handling directly ringing the next extension.

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jul 5, 2024

11. SMS Usage Counter

    17 votes

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    Future Consideration  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jul 4, 2024

12. option to add hotdesk to call queue

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jul 3, 2024

13. MS Teams integration cannot search keywords in SMS & phone directory excludes phone numbers

    6 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jul 3, 2024

14. Record/Archive All SMS Messages

    44 votes

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    Future Consideration  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jun 26, 2024

15. Give administrators the ability to report on text messaging (number sent/received, and even view the text)

    29 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jun 25, 2024

16. Text Message Auditing

    27 votes

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    Future Consideration  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jun 25, 2024

17. Separate Outbound Calling Announcement

    22 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jun 25, 2024

18. Call forwarding - Differentiate external/internal calls for forwarding

    17 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jun 24, 2024

19. Ability to Schedule Text Messages

    170 votes

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    28 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Check out BeeTexting to learn how to schedule text messages today: https://www.ringcentral.com/apps/beetexting

    Margarette supported this idea  ·  Jun 24, 2024

20. Detailed report of abandoned calls in a call queue in analytics

    33 votes

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    1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jun 24, 2024