← RingCentral Ideas

Settings and activity

360 results found

  1. Group Texts with Tmobile

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Margarette supported this idea  · 

  2. Automated SMS Response for Missed Calls

    11 votes
    Planned  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Margarette supported this idea  · 

  3. Callers phone number will show when the call is transferred to another extension

    15 votes
    3 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
    How important is this to you?
    Margarette supported this idea  · 

  4. Improve the overall expereince of National and International whitelisting

    58 votes
    6 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Margarette supported this idea  · 

  5. To be able to view how many hours does a user spend on Do not disturb

    8 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Margarette supported this idea  · 

  6. Generate miscall call Report and Call made to that number

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Margarette supported this idea  · 

  7. Show what number your customer is calling with customer number.

    8 votes
    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?
    Margarette supported this idea  · 

  8. Disable Voicemail - Enable Faxing

    24 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    Margarette supported this idea  · 

  9. Extending Call Log Retention Past 1 Year

    31 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Margarette supported this idea  · 

  10. Using Fax From Field in Ring Central

    6 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    Margarette supported this idea  · 

  11. Shared fax for outbound sending

    14 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Margarette supported this idea  · 

  12. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    291 votes
    Planned  ·  95 comments  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    Margarette supported this idea  · 

  13. Call Recording Capacity Report

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Margarette supported this idea  · 

  14. Export Call Queues with all Call Queue details - Reports Feature

    21 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Margarette supported this idea  · 

  15. RingCentral Directory Integration Enhancements

    5 votes
    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Margarette supported this idea  · 

  16. Contacts- ALL

    50 votes
    Planned  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Margarette supported this idea  · 

  17. Feature Request: Show outgoing fax number for every user

    22 votes
    Future Consideration  ·  1 comment  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    Margarette supported this idea  · 

  18. Restore deleted text messages

    69 votes
    Under Review  ·  13 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Margarette supported this idea  · 

  19. Anonymous hotline and mailbox for callers

    10 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Margarette supported this idea  · 

  20. Call waiting for queue calls

    162 votes
    40 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
    Hello all, wanted to share this video with you, to see if it matches your needs!It’s only a minute long, but note that there is no audio. In this video, a call queue member “SZ” receives and answers a call from the Test 1 call queue.After about 10-15 seconds, you’ll see a call pop-up in the Call Queue Pickup section of the HUD. This is a 2nd call that “SZ” then answers from Test 1 call queue, which puts the first call on hold.If this meets your needs, please let us know. We have also included the KB article.https://www.loom.com/share/59599e5b02a14bb6a84fcf02560a2c68 https://support.ringcentral.com/article-v2/Set-up-Call-Queue-Pickup-Group.html?brand=RC_US&product=RingCentral_MVP&language=en_US
    Margarette supported this idea  · 
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