Settings and activity

20 results found

1. Ability to disable prompt on AI notes.

   2 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Glady shared this idea  ·  Sep 16, 2025

2. Ability to prevent calling blocked numbers

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Glady shared this idea  ·  Apr 25, 2025

3. Access Analytics Reports and Call Queue Admin without changing the role and permission

   9 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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   Glady supported this idea  ·  Mar 13, 2025

4. Calculate Ring Time, Hold Time, Live Talk Time from Call Log data

   12 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Glady shared this idea  ·  Feb 12, 2025

5. Single number and multiple logins

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Glady shared this idea  ·  Feb 7, 2025

6. Custom Meeting ID for RC Room

   5 votes

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   New  ·  0 comments  ·  Events & Video » Rooms  ·  Delete…  ·  Admin →
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   Glady shared this idea  ·  Jan 31, 2025

7. Able to preview incoming TIF Faxes in the RingCentral App

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Glady supported this idea  ·  Jan 24, 2025

8. Analytics regarding Text Messaging/SMS

   245 votes

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   Future Consideration  ·  31 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Glady supported this idea  ·  Jan 21, 2025

9. The status in the RingCentral App should turn busy the moment that the agent dials out from the dekphone.

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Glady supported this idea  ·  Jan 10, 2025

10. 1 Number (RingEx License) assigned to 2 desk phones

    17 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Glady supported this idea  ·  Jan 8, 2025

11. RingCentral for SalesForce: MVP Sync with Salesforce Contacts

    16 votes

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    Under Review  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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    Glady supported this idea  ·  Jan 8, 2025

12. Allow duplicate contacts during upload

    7 votes

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    1 comment  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Glady supported this idea  ·  Jan 8, 2025

13. More Specific Instructions on External Shared Contacts Directory

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Glady supported this idea  ·  Jan 8, 2025

14. Change RCV Audio dial in number

    4 votes

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    New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Glady supported this idea  ·  Jan 8, 2025

15. Get the outdated versions of TLS disabled

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    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Glady shared this idea  ·  Jan 3, 2025

16. Bulk Update Username/password of desk phone

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Glady supported this idea  ·  Dec 18, 2024

17. ability for a caller to select an IVR menu option and receive a text message with a hyperlink to the company website.

    6 votes

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    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Glady shared this idea  ·  Dec 10, 2024

18. Cloud Recording Audio

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Glady supported this idea  ·  Nov 19, 2024

19. custom role to edit user assigned country

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Edit…  ·  Delete…  ·  Admin →
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    Glady shared this idea  ·  Oct 29, 2024

20. Presence - Ring my phone when any user I am monitoring rings - allow the user to select for what device to ring if its the physical phon...

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Glady shared this idea  ·  Feb 14, 2023