Settings and activity

23 results found

1. Set the super admin to receive the Two-factor authentication code for the non admin users to login.

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Glady Ubaldo shared this idea  ·  Jan 5, 2026

2. performance reports

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Glady Ubaldo supported this idea  ·  Nov 7, 2025

3. Porting Open Drafts

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Glady Ubaldo supported this idea  ·  Oct 17, 2025

4. Ability to disable prompt on AI notes.

   7 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Glady Ubaldo shared this idea  ·  Sep 16, 2025

5. Ability to prevent calling blocked numbers

   10 votes

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   New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Glady Ubaldo shared this idea  ·  Apr 25, 2025

6. Access Analytics Reports and Call Queue Admin without changing the role and permission

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   New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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   Glady Ubaldo supported this idea  ·  Mar 13, 2025

7. Calculate Ring Time, Hold Time, Live Talk Time from Call Log data

   15 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Glady Ubaldo shared this idea  ·  Feb 12, 2025

8. Single number and multiple logins

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Glady Ubaldo shared this idea  ·  Feb 7, 2025

9. Custom Meeting ID for RC Room

   5 votes

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   New  ·  0 comments  ·  Events & Video » Rooms  ·  Delete…  ·  Admin →
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   Glady Ubaldo shared this idea  ·  Jan 31, 2025

10. Able to preview incoming TIF Faxes in the RingCentral App

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Glady Ubaldo supported this idea  ·  Jan 24, 2025

11. Analytics regarding Text Messaging/SMS

    252 votes

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    Future Consideration  ·  34 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Glady Ubaldo supported this idea  ·  Jan 21, 2025

12. The status in the RingCentral App should turn busy the moment that the agent dials out from the dekphone.

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Glady Ubaldo supported this idea  ·  Jan 10, 2025

13. 1 Number (RingEx License) assigned to 2 desk phones

    18 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Glady Ubaldo supported this idea  ·  Jan 8, 2025

14. RingCentral for SalesForce: MVP Sync with Salesforce Contacts

    17 votes

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    Under Review  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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    Glady Ubaldo supported this idea  ·  Jan 8, 2025

15. Allow duplicate contacts during upload

    8 votes

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    1 comment  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Glady Ubaldo supported this idea  ·  Jan 8, 2025

16. More Specific Instructions on External Shared Contacts Directory

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Glady Ubaldo supported this idea  ·  Jan 8, 2025

17. Change RCV Audio dial in number

    4 votes

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    New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Glady Ubaldo supported this idea  ·  Jan 8, 2025

18. Get the outdated versions of TLS disabled

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    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Glady Ubaldo shared this idea  ·  Jan 3, 2025

19. Bulk Update Username/password of desk phone

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Glady Ubaldo supported this idea  ·  Dec 18, 2024

20. ability for a caller to select an IVR menu option and receive a text message with a hyperlink to the company website.

    6 votes

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    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Glady Ubaldo shared this idea  ·  Dec 10, 2024