← RingCentral Ideas

Settings and activity

41 results found

  1. Hubspot Contacts sync with RC App contacts

    4 votes
    1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
    How important is this to you?

  2. SMS Retention from 5,000 to 100,000 or One year

    9 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Jam supported this idea  · 

  3. Call waiting to apply on call queue members.

    71 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Jam supported this idea  · 

  4. Assign a ringtone to a number or group

    39 votes
    Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Jam supported this idea  · 

  5. Add another option to "Maximum Wait Time is Reached, send caller to"

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  6. Yealink Softkey Programming Should Be Available in the Admin Portal

    8 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jam supported this idea  · 

  7. Call Log Sync from RingCentral Mobile App to Salesforce

    14 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  8. Call Monitoring an extension indefinitely, through all calls/call attempts. -Not just one call at a time...

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?

  9. Invite from contacts. Select the contact and it calls them to join.

    3 votes
    Planned  ·  1 comment  ·  Events & Video » Other  ·  Admin →
    How important is this to you?

  10. Identify that a Call Has Been Forwarded to Recipient

    12 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  11. Forward Specified caller ID to external number from call group

    7 votes
    Under Review  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?

  12. Do not push app updates before repo updated

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?

  13. Ability to retrieve sent fax messages beyond 90 days

    17 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  14. Ability to set an alternate destination when no agents are available in a Call Queue

    3 votes
    0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?

  15. Download Voicemail Recordings from Admin Portal

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Jam supported this idea  · 

  16. Allow text messages with email address under new SMS policy

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Jam supported this idea  · 

  17. Fax duration

    8 votes
    0 comments  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    Jam supported this idea  · 

  18. Be able to retrieve a call that was transferred

    10 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?

  19. AUTOMATICALLY SHARE NEW CONTACTS WITH TEAM

    54 votes
    Planned  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Jam supported this idea  · 

  20. Fax transmission notification to include copy of fax.

    72 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Jam commented  · 

    Customer would like to be notified if the fax is failed and with its attachment. Customer would like to see the attachment even if the fax delivery failed.

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