← RingCentral Ideas

Settings and activity

35 results found

  1. Automatically setting the user in call queue to unavailable when the user miss a call

    18 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    John supported this idea  · 
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    John commented  · 

    I would add the ability to logoff all agents after a given time period to deal with agents who forget to logoff after their shift

  2. Display number while transfer

    13 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    John supported this idea  · 

  3. Make blacklisted international phone numbers easier for admins to identify

    19 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    John supported this idea  · 

  4. Status in meeting should has the length of absence

    14 votes
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    John supported this idea  · 

  5. Call Park Ringing | Add option to not ring on everyone's phones when a call is parked

    16 votes
    0 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    John supported this idea  · 

  6. Non-Super Admin users can elevate themselves to a Super Admin.

    92 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    John supported this idea  · 

  7. We need the ability to add more than 100 members to HUD (Heads up display). Currently, there is a limit of 100.

    31 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    John supported this idea  · 

  8. configurable change time of presence status to inactivity

    54 votes
    Under Review  ·  12 comments  ·  Phone & Messaging » Application  ·  Admin →
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    John supported this idea  · 

  9. Improve "Security Notice from RingCentral" Emails

    43 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    John supported this idea  · 

  10. Answer call through customized keyboard hotkey on Ring Central App that will work on multi layered app

    26 votes
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    John supported this idea  · 

  11. substitute Caller ID for bulk upload up to 60000

    45 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    John supported this idea  · 

  12. Making SMS texting while on call faster/more efficient for desktop program (not extension)

    94 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    John supported this idea  · 

  13. Permission to see specific users in the performance report

    16 votes
    2 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    John supported this idea  · 

  14. Presence Ring/No Ring option for each key

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    John supported this idea  · 

  15. UI Suggestion: Call and Hang up buttons to be re-positioned

    3 votes
    0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
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    John supported this idea  · 
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