Settings and activity

41 results found

1. Calls from Google Ads

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  Aug 3, 2026

2. Call transfer: return to the originating extension if not answered

   14 votes

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   New  ·  1 comment  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  Jul 31, 2026

3. Custom Roles for Announcement Only Extension

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Nicole shared this idea  ·  Jul 31, 2026

4. Unified status in Presence sync between MS Teams Embedded App and RC App

   57 votes

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   11 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  Jul 29, 2026

5. Add Presence for call group/queue

   25 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  Jul 28, 2026

6. To be able to reply on SMS from short digit numbers or 646000 number

   31 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  Jul 27, 2026

7. Exclude company contacts from being screened.

   5 votes

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   New  ·  3 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  Jul 23, 2026

8. Auto log text on Hubspot

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  Jul 23, 2026

9. The ability to generate a report showing the number of pages for faxes sent and received per month across all accounts

   17 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  Jul 23, 2026

10. Add Analytics Tab to Track Agent App Usage (RC App vs RC Phone)

    15 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  Jul 15, 2026

11. Disable greeting for internal calls

    17 votes

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    3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  Jul 8, 2026

12. Barge, Whisper, and Listen-In in RingEx for Hubspot

    15 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: HubSpot  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  Jul 7, 2026

13. Auto- Receptionist Phone Number as a default Caller ID

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  Jun 26, 2026

14. Ability to permanently disable or dismiss the SMS compliance "Opt-out" pop-up reminder

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  Jun 18, 2026

15. Support Multi-Dimensional Grouping and Outbound Queue-Mask Tracking in Business Analytics Pro

    9 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  Jun 10, 2026

16. Customize Text Notification Sounds

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  May 22, 2026

17. Improve SMS Shared Inbox Visibility Across Assigned Users

    49 votes

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    Planned  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  May 14, 2026

18. Real-time Email/SMS Notifications for Call Queue Booster Callback Requests

    29 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  May 8, 2026

19. Option to delete sms log report

    6 votes

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    0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  May 8, 2026

20. Changing Virtual Number to Physical Sim

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  May 4, 2026