Settings and activity

67 results found

1. Checking the Firmware version via the admin portal

   13 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Nicole supported this idea  ·  Nov 6, 2026

2. Live Call Translator

   14 votes

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   New  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  Nov 5, 2026

3. Enable AI transcription on Desk phone

   305 votes

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   Planned  ·  86 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  Nov 4, 2026

4. Request: Automated Daily Performance Reports via Email

   7 votes

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   New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  Nov 2, 2026

5. performance report excluding weekends

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  Nov 2, 2026

6. External Shared Directory - One number different contacts

   10 votes

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   New  ·  1 comment  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  Oct 30, 2026

7. Capability to retrieve deleted sms for deleted extensions.

   28 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  Oct 28, 2026

8. HUD hide call duration

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   8 votes

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   0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  Oct 28, 2026

9. SMS Rules - Forward SMS to Another User

   16 votes

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   New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  Oct 23, 2026

10. remove the "Hello AI Receptionist (AIR) from transcribed voicemails that arrive by email

    10 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  Oct 22, 2026

11. Website Click to Dial with RingCentral Desktop App

    4 votes

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  Oct 21, 2026

12. Unable to Conference with Two External Calls

    29 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  Oct 7, 2026

13. Support Native SIP Video Calling for Extension-to-Extension Hardware Intercoms

    5 votes

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    New  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  Oct 2, 2026

14. Ability to have more than 25 devices in a paging only group

    65 votes

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    Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  Sep 29, 2026

15. The name of the Main Super Admin is displayed on all numbers assigned to the Company Site.

    23 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  Sep 14, 2026

16. RingEX for Salesforce does not automatically handle the Lead-to-Person Account conversion transition

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  Sep 11, 2026

17. retrieving deleted SMS

    32 votes

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    New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  Sep 11, 2026

18. Multi-Select Extensions for Call Log Filtering and Reporting

    11 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  Sep 10, 2026

19. Speech-to-Text homophone improvement for AIR

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Nicole shared this idea  ·  Sep 10, 2026

20. Option to retrieve deleted recorded calls

    5 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  Sep 7, 2026