Settings and activity

48 results found

1. Option to retrieve deleted recorded calls

   4 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  Sep 7, 2026

2. Block External Calls to DL/DID feature for selected users only

   9 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  Sep 3, 2026

3. Need SMS 2 Factor Authentication Capabilities

   36 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  Sep 3, 2026

4. Add "Average Speed to Answer" (ASA) Metric to Business Analytics Pro Company Numbers

   5 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  Sep 3, 2026

5. Add "Average Speed to Answer" (ASA) Metric to the Company Numbers Performance Report

   7 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Subscriptions  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  Sep 3, 2026

6. Automated Failed Fax Retries & Bulk Resend Capabilities

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  Aug 31, 2026

7. Share screen directly during a standard call with an external participant

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  Aug 26, 2026

8. Calls from Google Ads

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  Aug 3, 2026

9. Call transfer: return to the originating extension if not answered

   14 votes

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   New  ·  1 comment  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  Jul 31, 2026

10. Custom Roles for Announcement Only Extension

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Nicole shared this idea  ·  Jul 31, 2026

11. Unified status in Presence sync between MS Teams Embedded App and RC App

    57 votes

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    11 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  Jul 29, 2026

12. Add Presence for call group/queue

    26 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  Jul 28, 2026

13. To be able to reply on SMS from short digit numbers or 646000 number

    31 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  Jul 27, 2026

14. Exclude company contacts from being screened.

    5 votes

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    New  ·  3 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  Jul 23, 2026

15. Auto log text on Hubspot

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  Jul 23, 2026

16. The ability to generate a report showing the number of pages for faxes sent and received per month across all accounts

    17 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  Jul 23, 2026

17. Add Analytics Tab to Track Agent App Usage (RC App vs RC Phone)

    16 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  Jul 15, 2026

18. Disable greeting for internal calls

    17 votes

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    3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  Jul 8, 2026

19. Barge, Whisper, and Listen-In in RingEx for Hubspot

    15 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: HubSpot  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  Jul 7, 2026

20. Auto- Receptionist Phone Number as a default Caller ID

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  Jun 26, 2026