Settings and activity

56 results found

1. Unable to Conference with Two External Calls

   29 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  Oct 7, 2026

2. Support Native SIP Video Calling for Extension-to-Extension Hardware Intercoms

   5 votes

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   New  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  Oct 2, 2026

3. Ability to have more than 25 devices in a paging only group

   65 votes

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   Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  Sep 29, 2026

4. The name of the Main Super Admin is displayed on all numbers assigned to the Company Site.

   23 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  Sep 14, 2026

5. RingEX for Salesforce does not automatically handle the Lead-to-Person Account conversion transition

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  Sep 11, 2026

6. retrieving deleted SMS

   32 votes

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   New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  Sep 11, 2026

7. Multi-Select Extensions for Call Log Filtering and Reporting

   10 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  Sep 10, 2026

8. Speech-to-Text homophone improvement for AIR

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Nicole shared this idea  ·  Sep 10, 2026

9. Option to retrieve deleted recorded calls

   5 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  Sep 7, 2026

10. Block External Calls to DL/DID feature for selected users only

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  Sep 3, 2026

11. Need SMS 2 Factor Authentication Capabilities

    37 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  Sep 3, 2026

12. Add "Average Speed to Answer" (ASA) Metric to Business Analytics Pro Company Numbers

    5 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  Sep 3, 2026

13. Add "Average Speed to Answer" (ASA) Metric to the Company Numbers Performance Report

    9 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Subscriptions  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  Sep 3, 2026

14. Automated Failed Fax Retries & Bulk Resend Capabilities

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  Aug 31, 2026

15. Share screen directly during a standard call with an external participant

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  Aug 26, 2026

16. Calls from Google Ads

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  Aug 3, 2026

17. Call transfer: return to the originating extension if not answered

    14 votes

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    New  ·  1 comment  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  Jul 31, 2026

18. Custom Roles for Announcement Only Extension

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Nicole shared this idea  ·  Jul 31, 2026

19. Unified status in Presence sync between MS Teams Embedded App and RC App

    58 votes

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    11 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  Jul 29, 2026

20. Add Presence for call group/queue

    27 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  Jul 28, 2026