Settings and activity

28 results found

1. Ability to permanently disable or dismiss the SMS compliance "Opt-out" pop-up reminder

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  Jun 18, 2026

2. Support Multi-Dimensional Grouping and Outbound Queue-Mask Tracking in Business Analytics Pro

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   New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  Jun 10, 2026

3. Customize Text Notification Sounds

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  May 22, 2026

4. Improve SMS Shared Inbox Visibility Across Assigned Users

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   Planned  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  May 14, 2026

5. Real-time Email/SMS Notifications for Call Queue Booster Callback Requests

   24 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  May 8, 2026

6. Option to delete sms log report

   6 votes

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   0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  May 8, 2026

7. Changing Virtual Number to Physical Sim

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  May 4, 2026

8. Ability to see the weighted mean on Real Time Dashboards

   15 votes

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   New  ·  0 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  Mar 20, 2026

9. Allow SMS in AI Receptionist to Be Sent from Extensions Other Than the Super Admin

   17 votes

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   New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  Mar 13, 2026

10. adjust or change the length of the incoming digital chat audio

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  Feb 2, 2026

11. Adding multiple external number to answer call when call queue is busy.

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  Jan 8, 2026

12. Option to assign or use RC number with Teams resource account

    2 votes

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    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Nicole shared this idea  ·  Jan 6, 2026

13. RC Features on Embedded app on Teams

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  Dec 18, 2025

14. Voicemail Caller ID for Transferred Calls

    10 votes

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  Dec 18, 2025

15. Enable Automatic Microsoft Teams Contact Sync on Poly CCX Series Phones (Teams Direct Routing)

    10 votes

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    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  Dec 17, 2025

16. Disallow callers from setting Voicemail to Private

    34 votes

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    Nicole shared this idea  ·  Oct 30, 2025

17. Option to start outbound call recording when customer answers the call

    2 votes

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    Nicole shared this idea  ·  Sep 30, 2025

18. Allow "Firearms" related businesses with TCR

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Nicole shared this idea  ·  Sep 24, 2025

19. Customize Soft Key for Yealink Deskphone for Hotdesking

    2 votes

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    Nicole shared this idea  ·  Aug 19, 2025

20. Ability to add paging extensions to Presence settings of user extensions

    17 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  Aug 1, 2025