Settings and activity

49 results found

1. When call queue is full, route to an extension

   12 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Jefferic supported this idea  ·  Aug 13, 2026

2. Request for Enhanced Warning and Clear Options for Number Removal and Inventory Management

   11 votes

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   New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jefferic supported this idea  ·  Aug 13, 2026

3. AIR - External Transfer using Transfer by Context

   10 votes

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   New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Jefferic supported this idea  ·  Aug 11, 2026

4. Include reactions/emojis in Glip Message Data Export

   9 votes

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   New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Jefferic supported this idea  ·  Aug 5, 2026

5. To be able to reply on SMS from short digit numbers or 646000 number

   31 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jefferic supported this idea  ·  Jul 27, 2026

6. Block incoming calls from U.S. phone numbers to Canada

   21 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jefferic supported this idea  ·  Jul 24, 2026

7. Disable greeting for internal calls

   17 votes

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   3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jefferic supported this idea  ·  Jul 8, 2026

8. Dynamic Holiday Custom Rule Management

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   Jefferic supported this idea  ·  Jun 30, 2026

9. All messages and SMS to an IVR Menu be forwarded to a user

   10 votes

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   New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   Jefferic supported this idea  ·  Jun 25, 2026

10. Ability to send fax trough the recipients email instead of their fax number.

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Jefferic supported this idea  ·  Jun 25, 2026

11. Custom Rule for Email Notification

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jefferic shared this idea  ·  Jun 23, 2026

12. Granular Toggle to Disable "Welcome Email" Notifications During MS Teams Embedded App Deployments

    7 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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    Jefferic supported this idea  ·  Jun 22, 2026

13. Add Explicit "Do Not Disturb (DND)" Agent Status Metric and Breakout to Live Reports Dashboard

    21 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Jefferic supported this idea  ·  Jun 12, 2026

14. Able to send/receive faxes as RTF or TXT

    12 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Jefferic supported this idea  ·  Jun 3, 2026

15. Support Native SIP Registration for Poly X52 + TC10 in BYOD / Poly Mode

    11 votes

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Jefferic supported this idea  ·  May 27, 2026

16. Real-time Email/SMS Notifications for Call Queue Booster Callback Requests

    29 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Jefferic supported this idea  ·  May 8, 2026

17. Caller ID names to be alphabetized and not by area code

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jefferic supported this idea  ·  Apr 1, 2026

18. Play call recording announcement, only when human answers the call.

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jefferic shared this idea  ·  Apr 1, 2026

19. AI Receptionist show up in the Desktop App

    11 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Jefferic supported this idea  ·  Mar 6, 2026

20. BLOCK CONTACT

    13 votes

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    New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Jefferic supported this idea  ·  Feb 11, 2026