Settings and activity

81 results found

1. Configure phone buttons for items other than Presence

   23 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Alec Magsino supported this idea  ·  Dec 6, 2024

2. Would like to have physical technicians to work on my Deskphone

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   New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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   Alec Magsino shared this idea  ·  Nov 18, 2024

3. Easy access to all phone recordings from the app

   8 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Alec Magsino supported this idea  ·  Nov 11, 2024

4. Call Screening on RC Unified App

   24 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Alec Magsino supported this idea  ·  Nov 7, 2024

5. analytics dropped down menu for all numbers with kpi

   3 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Alec Magsino supported this idea  ·  Nov 5, 2024

6. Filter Option for Number Inventory in Call Log and Analytics

   8 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Alec Magsino supported this idea  ·  Nov 5, 2024

7. ADD OPTION TO SCHEDULE A CONFERENCE CALL ON RC APP

   18 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Alec Magsino supported this idea  ·  Nov 4, 2024

8. Limit Repeating Text Messages

   5 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Alec Magsino shared this idea  ·  Oct 24, 2024

9. Be able to turn off Emergency Location requests

   8 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Alec Magsino supported this idea  ·  Oct 24, 2024

10. Answer incoming call when engaged on another call

    10 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alec Magsino supported this idea  ·  Oct 15, 2024

11. add HUD feature to apple iphone app.

    123 votes

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    Under Review  ·  27 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Alec Magsino supported this idea  ·  Oct 14, 2024

12. Include contents of SMS/MMS on the Logs

    168 votes

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    Under Review  ·  27 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alec Magsino supported this idea  ·  Oct 10, 2024

13. Admin Portal IVR Menu - Pls make Text To Speech Box Expandable

    12 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alec Magsino supported this idea  ·  Oct 1, 2024

14. Increase Received Faxes Limit for more than 200

    39 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Alec Magsino supported this idea  ·  Sep 23, 2024

15. Text From Call Queue Direct Number

    24 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Alec Magsino supported this idea  ·  Sep 19, 2024

16. Share SMS Template across all users in the account

    42 votes

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    8 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Alec Magsino supported this idea  ·  Sep 17, 2024

17. External Number on Presence

    25 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Alec Magsino supported this idea  ·  Sep 13, 2024

18. Performance report align with user call logs

    104 votes

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    11 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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    Future Consideration  ·  AdminGurpreet (Principal Product Manager, Platform, RingCentral) responded

    Performance reports are old legacy reports, which will pave way to business analytics. In business analytics, we have call records, and we will see if we can align call records with call logs.

    Alec Magsino supported this idea  ·  Sep 12, 2024

19. Global Contact Sharing of your personal contacts to people in your company

    15 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alec Magsino supported this idea  ·  Sep 12, 2024

20. Integrate WhatsApp to MVP plans

    79 votes

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    New  ·  13 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Alec Magsino supported this idea  ·  Sep 12, 2024