← RingCentral Ideas

Settings and activity

62 results found

  1. Enable the addition of additional desk phones to the Ring Group while still allowing users to be added to the Call Queue.

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Alec supported this idea  · 

  2. Allow all extensions to send SMS from main Company extension

    194 votes
    Under Review  ·  48 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Alec supported this idea  · 

  3. Shared SMS were multiple users can receive and send SMS on specific number

    770 votes
    162 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Alec supported this idea  · 

  4. Outbound Automatic Voicemail Drop

    208 votes
    Future Consideration  ·  32 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Alec supported this idea  · 

  5. Ability to create sms group name

    9 votes
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Alec supported this idea  · 

  6. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    292 votes
    Planned  ·  95 comments  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    Alec supported this idea  · 

  7. SMS usage of main RC number to be available for all users

    47 votes
    Future Consideration  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Alec supported this idea  · 

  8. Shared Voicemails: Increase number of voicemail boxes per co-recipient

    88 votes
    Under Review  ·  22 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Alec supported this idea  · 

  9. Turn Off Extension Dialing Options

    60 votes
    Under Review  ·  15 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Alec supported this idea  · 

  10. send automated sms link from IVR key presses

    15 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Alec supported this idea  · 

  11. Retrieve deleted conversations

    29 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Alec supported this idea  · 

  12. Live CHAT Support

    2 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?
    Alec supported this idea  · 

  13. Idle behavior shows users offline even though they are available and logged into RC.

    133 votes
    Under Review  ·  19 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Alec supported this idea  · 

  14. Separate call recording announcements for internal and external calls

    26 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Alec supported this idea  · 

  15. Update Notifications to SMS functionality

    13 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Alec supported this idea  · 

  16. Over-riding a custom rule

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Alec supported this idea  · 

  17. SMS Auto-Forwarding

    85 votes
    Under Review  ·  24 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Alec supported this idea  · 

  18. Incoming Fax Settings

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Alec supported this idea  · 

  19. Go HighLevel App integration

    27 votes
    9 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminByrne Reese (Group PM, RingCentral) responded

    I know we previously communicated that we would not implement this. However, a GoHighLevel integration is now available through App Connect and is being offered by a trusted third-party. Learn more:

    https://ringcentral.github.io/rc-unified-crm-extension/crm/gohighlevel/


    And feel free to reach out to me with questions.

    Alec supported this idea  · 

  20. Add dropdown menu for department section when creating new user.

    16 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Alec supported this idea  · 
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