Settings and activity

133 results found

1. BEETEXTING ICON should be inside the the RC MOBILE app for easy access just like the desktop app

   15 votes

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   New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Harvey Gesto supported this idea  ·  Jun 15, 2026

2. Sending invite by email for RingCentral video

   3 votes

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   New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Harvey Gesto supported this idea  ·  Jun 5, 2026

3. Allow transfers directly to the dial by name directory

   29 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Harvey Gesto supported this idea  ·  May 14, 2026

4. Fax email notification

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvey Gesto supported this idea  ·  Apr 23, 2026

5. Download Voicemail Recordings from Admin Portal

   11 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvey Gesto supported this idea  ·  Apr 23, 2026

6. Live reports - Agent Details. (Avail time and Logoff time)

   6 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Harvey Gesto supported this idea  ·  Apr 20, 2026

7. make interface more user friendly

   3 votes

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Harvey Gesto supported this idea  ·  Apr 16, 2026

8. Retrieve deleted conversations

   43 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvey Gesto supported this idea  ·  Apr 13, 2026

9. Scheduling firmware updates per time zone

   8 votes

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   New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Harvey Gesto supported this idea  ·  Apr 13, 2026

10. Option to Stop Automated Replies for Emojis/Reaction

    2 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Harvey Gesto supported this idea  ·  Apr 10, 2026

11. Set Main Number as Phone-Only / Remove Fax Capability

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Harvey Gesto supported this idea  ·  Apr 7, 2026

12. Filter feature for text messaging

    2 votes

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    0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Harvey Gesto supported this idea  ·  Apr 6, 2026

13. 2 factor authentication whatsapp

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    19 votes

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    New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Harvey Gesto supported this idea  ·  Apr 6, 2026

14. Call Recording Capacity Report

    15 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvey Gesto supported this idea  ·  Mar 30, 2026

15. Ability to export Call transcript or summary after each call

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Harvey Gesto supported this idea  ·  Mar 25, 2026

16. Business SMS Booster (Shared SMS Inbox) Functionality on MMS.

    35 votes

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    9 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Very excited to share that SMS Shared Inbox does support MMS! Please ensure you are on the latest version of the app.

    
    

    You'll now be able to send and receive Images, Videos, GIFs in line with the content guidelines and support filetypes for MMS.

    Harvey Gesto supported this idea  ·  Mar 23, 2026

17. Presence Feature for Shared Line

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Harvey Gesto supported this idea  ·  Mar 20, 2026

18. View contacts from RC app and RC phone app to deskphone

    17 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Harvey Gesto supported this idea  ·  Mar 18, 2026

19. Increase Retention Period for Sent Faxes

    155 votes

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    Under Review  ·  19 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Harvey Gesto supported this idea  ·  Mar 17, 2026

20. Native Integration with National Do Not Call (DNC) Registry

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Harvey Gesto supported this idea  ·  Mar 17, 2026