Settings and activity

45 results found

1. Auto Text Replies After Hours

   25 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Noe supported this idea  ·  Aug 21, 2024

2. Inbound Group SMS Text

   27 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Noe supported this idea  ·  Aug 21, 2024

3. Allow more than 10 people on a group SMS

   76 votes

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   Under Review  ·  11 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Noe supported this idea  ·  Aug 21, 2024

4. Increase file size limit when texting pictures

   11 votes

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   New  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Noe supported this idea  ·  Aug 16, 2024

5. Share SMS Template across all users in the account

   42 votes

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   8 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Noe supported this idea  ·  Aug 16, 2024

6. Better Visibility

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   Noe shared this idea  ·  Aug 2, 2024

7. Combined inbox for SMS and Calls

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Noe shared this idea  ·  Aug 2, 2024

8. Payment Processing

   2 votes

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   New  ·  1 comment  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Noe shared this idea  ·  Jul 31, 2024

9. Adjust how missed calls are categorized for group calls

   484 votes

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   61 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status

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   Noe commented  ·  Jul 25, 2024  ·  Edit…  ·  Delete…

   Crazy how slow things move at RC , this Idea (great idea by the way) was proposed back in 2020.

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   Noe supported this idea  ·  Jul 23, 2024

10. Mass SMS/MMS to Contacts

    10 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Noe shared this idea  ·  Jul 23, 2024

11. I have 5 users with all diffrent phone numbers. Why can't they all send text messages from the main phone number? th

    65 votes

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    3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Noe commented  ·  Jul 23, 2024  ·  Edit…  ·  Delete…

    This idea is running around in several versions, it seems an update is coming by end of 2024, hopefully.

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    Noe supported this idea  ·  Jul 23, 2024

12. Mass texting using RingCentral for Salesforce

    4 votes

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    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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    Noe supported this idea  ·  Jul 23, 2024

13. Creating new Contact Groups

    27 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Noe commented  ·  Jul 23, 2024  ·  Edit…  ·  Delete…

    We could use contact "Tags" as well, So we could pull up certain contacts that have a specific tag, Like "Clients", "Prospects" etc..

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    Noe supported this idea  ·  Jul 23, 2024

14. New RingCentral - no date stamp for text messages from the day of

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    114 votes

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    7 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Please ensure that you are on the latest version of the app. Thank you!

    Noe supported this idea  ·  Jul 23, 2024

15. Auto reply SMS to missed calls

    147 votes

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    Planned  ·  27 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Noe supported this idea  ·  Jul 23, 2024

16. Sync contacts from portal to deskphones

    60 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Noe supported this idea  ·  Jul 23, 2024

17. Company Phonebook for all users from one single upload

    74 votes

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    Planned  ·  10 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Noe supported this idea  ·  Jul 23, 2024

18. Account-Wide Holiday Settings and/or Holiday Templates

    255 votes

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    28 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

    Noe supported this idea  ·  Jul 23, 2024

19. Remove missed call from queue members if answered

    223 votes

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    29 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    This is now live! Learn more about this feature here.

    Noe supported this idea  ·  Jul 23, 2024

20. Making SMS texting while on call faster/more efficient for desktop program (not extension)

    103 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Noe supported this idea  ·  Jul 19, 2024