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Settings and activity

11 results found

  1. Disable "AI is taking notes" when on call

    167 votes

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    37 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.

    While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.

    Thank you!

    Ron supported this idea  · 

  2. Audit Trail Enhancements

    270 votes

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    71 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!

    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    Ron supported this idea  · 

  3. Delete bulk messages/Conversation in Unified App

    150 votes

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    Future Consideration  ·  57 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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    Ron supported this idea  · 

  4. Option to always enter Do Not Disturb mode when in a meeting for new RC app.

    219 votes

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    38 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded
    This is now available for RCV in app! To turn on: navigate to Settings - Video - Allow incoming calls while in a meeting.There is a an on/off option available for enablement. If you would like automatic DND for all calendar events, not just RC Video meetings please vote here: https://ideas.ringcentral.com/ideas/CUSTCOM-I-2239
    Ron supported this idea  · 

  5. Order the unread conversations in top of the contact list

    8 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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    Ron supported this idea  · 

  6. Site specific directory, Hide the company directory from specific users only

    98 votes

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    7 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Ron supported this idea  · 

  7. Limited Extension Addition feature

    8 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Ron supported this idea  · 

  8. AI live transcription

    13 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Admin →
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    Ron supported this idea  · 

  9. Enable AI transcription on Desk phone

    243 votes

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    Planned  ·  66 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Ron supported this idea  · 
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    Ron commented  · 

    Why do you have a major improvement and then limit in this way?

  10. Ability to use RingSense on Queue Calls

    48 votes

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    5 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Conversation Expert (ACE)  ·  Admin →
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    Ron supported this idea  · 

  11. Ability to Change Implicit Team Names

    24 votes

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    1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Conversation Expert (ACE)  ·  Admin →
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    Ron supported this idea  ·