Settings and activity

17 results found

1. prevent users from switching to DND

   30 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Ed supported this idea  ·  May 14, 2026

2. Queue member desk phone in DND

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Ed supported this idea  ·  May 14, 2026

3. Show DND status on Desk phone for colleagues to know.

   65 votes

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   Future Consideration  ·  8 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Ed supported this idea  ·  May 14, 2026

4. deskphone dnd

   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Ed supported this idea  ·  May 14, 2026

5. Disable RC app status of DND for non admin.

   19 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ed supported this idea  ·  May 14, 2026

6. Admin Control to Disable User Changes to Ring Volume and DND Settings on Desk Phones

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Ed supported this idea  ·  May 6, 2026

7. Remove option to control DND on Polycom Phones

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Ed supported this idea  ·  May 6, 2026

8. Disable DND sofkey on Polycom phones

   8 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Ed supported this idea  ·  May 6, 2026

9. disable the DND function

   28 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Ed supported this idea  ·  May 6, 2026

10. Enhancement Request: Call Queue Booster - Callback Timeout Tied to Voicemail Wait Time

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Edit…  ·  Delete…  ·  Admin →
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    Ed shared this idea  ·  Apr 16, 2026

11. Call Queue estimated wait time feature

    15 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Ed supported this idea  ·  Apr 16, 2026

12. Extend Callback Request Window for Call Queues

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Ed supported this idea  ·  Apr 16, 2026

13. Spam Risk Caller ID to be removed

    241 votes

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    Under Review  ·  44 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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14. ability to send fax using the call queue number

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Ed supported this idea  ·  Feb 24, 2026

15. Receive Fax in Multiple RC App Users

    26 votes

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    New  ·  14 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Ed supported this idea  ·  Feb 24, 2026

16. Fax transmission notification to include copy of fax.

    103 votes

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    Under Review  ·  15 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ed supported this idea  ·  Feb 24, 2026

17. Enable AI transcription on Desk phone

    289 votes

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    Planned  ·  82 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Ed supported this idea  ·  Mar 28, 2025