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Settings and activity

3 results found

  1. Disable the Accidental Key Press

    7 votes

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    New  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Steven commented  · 

    yeah this is really quite an oversite

  2. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

    85 votes

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    Under Review  ·  12 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  3. Ability to assign multiple reporting managers to a member/team

    7 votes

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    Implemented  ·  2 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    Steven commented  · 

    This is a big deal, admins need the ability to give multiple managers to an individual. Perhaps more succinctly - we need to be able to set managers at a team level because if we want to set up various listening capabilities - for example - we want branch managers to listen to their employees messages and see them scored, we want the regional to be able to see the branches, we want the training department to see the whole companys - however if you can't set it at the team level unfortunately, so managers will see everything in a team they belong to

    Steven supported this idea  ·