Settings and activity

37 results found

1. Outbound Automatic Voicemail Drop

   278 votes

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   Future Consideration  ·  58 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Sep 19, 2026

2. Business SMS Booster (Shared SMS Inbox) Functionality on RingCentral Mobile App

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   35 votes

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   New  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Sep 14, 2026

3. AI Notes on Deskphone

   40 votes

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   New  ·  9 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Aug 26, 2026

4. AI receptionist key presses

   4 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Jul 28, 2026

5. Add Logo to Caller ID Name

   7 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Jul 15, 2026

6. Performance Reports - Call Queues Abandoned Calls

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Jun 15, 2026

7. Increase the number of attempts a fax has to succeed.

   13 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Jun 11, 2026

8. Warm Transfer show original caller ID

   11 votes

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   Implemented  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Jun 2, 2026

9. Support for Receiving Short Code SMS on RingCentral Numbers

   41 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Apr 30, 2026

10. IVR Menu option If caller enters no action after the prompt played 3 times

    43 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Mar 25, 2026

11. Reduce prompt played to 1 time in general IVR setting before its transferred to an extension

    19 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Mar 20, 2026

12. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    175 votes

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    Under Review  ·  26 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Mar 6, 2026

13. Ability to retrieve sent fax messages beyond 90 days

    32 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Feb 27, 2026

14. Disable Call recording announcement

    74 votes

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    New  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Feb 24, 2026

15. retrieving deleted fax, past data retention policy

    30 votes

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    New  ·  4 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Feb 23, 2026

16. Increase Retention Period for Sent Faxes

    162 votes

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    Under Review  ·  20 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Feb 23, 2026

17. Increase Received Faxes Limit for more than 200

    39 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Feb 20, 2026

18. Allow RingCentral App for Print-to-Fax Settings without ATA Device

    12 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Jan 21, 2026

19. forwarding calls to AI Receptionist from a call queue

    18 votes

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    New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Jan 20, 2026

20. Can answer call while on an active call on mobile number and have option to answer incoming call on RC mobile app using mobile data conn...

    30 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Jan 12, 2026