Settings and activity

21 results found

1. Allow RingCentral App for Print-to-Fax Settings without ATA Device

   11 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Jan 21, 2026

2. forwarding calls to AI Receptionist from a call queue

   14 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Jan 20, 2026

3. Can answer call while on an active call on mobile number and have option to answer incoming call on RC mobile app using mobile data conn...

   30 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Jan 12, 2026

4. Increase Data Retention of Analytics

   46 votes

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   Future Consideration  ·  6 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Nov 3, 2025

5. Stop others from spoofing our number

   62 votes

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   Planned  ·  8 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Oct 28, 2025

6. Shared SMS were multiple users can receive and send SMS on specific number

   1,355 votes

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   315 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica H. (Admin, RingCentral) responded

   This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

   Thank you!

   Jason supported this idea  ·  Oct 22, 2025

7. SMS usage of main RC number to be available for all users

   72 votes

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   Future Consideration  ·  16 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Oct 22, 2025

8. Increase Data Retention for Automatic Call recording (Data Retention Policy)

   139 votes

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   Under Review  ·  21 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Oct 9, 2025

9. Internal Caller ID

   14 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Sep 24, 2025

10. Screen Caller when dialing Operator or when directed to Call Queue

    2 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Sep 22, 2025

11. Multiple recipient for faxes and SMS

    251 votes

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    Under Review  ·  40 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Sep 22, 2025

12. disable the DND function

    23 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Sep 17, 2025

13. Ability to use one email to activate multiple user/extension

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Sep 10, 2025

14. Modify Company phone number Site assignment

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Aug 22, 2025

15. Allow a key press or any Command for Direct Voicemail Routing of a user extension

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Aug 21, 2025

16. Mass SMS/MMS to Contacts

    10 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Jul 28, 2025

17. SMS Text Message Content word filtering? want to turned it off.

    29 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Jun 23, 2025

18. Call Queue Pick up on Mobile app

    16 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  May 23, 2025

19. Ability to **respond** to short code SMS messages.

    175 votes

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    Under Review  ·  27 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  May 16, 2025

20. Allow multiple supervisors to monitor a call simultaneously

    69 votes

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    Under Review  ·  14 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Apr 29, 2025