Settings and activity

38 results found

1. Cold transfer should show who transferred the call

   9 votes

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   New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Oct 4, 2026

2. Outbound Automatic Voicemail Drop

   281 votes

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   Future Consideration  ·  58 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Sep 19, 2026

3. Business SMS Booster (Shared SMS Inbox) Functionality on RingCentral Mobile App

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   35 votes

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   New  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Sep 14, 2026

4. AI Notes on Deskphone

   44 votes

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   New  ·  11 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Aug 26, 2026

5. AI receptionist key presses

   4 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Jul 28, 2026

6. Add Logo to Caller ID Name

   7 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Jul 15, 2026

7. Performance Reports - Call Queues Abandoned Calls

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Jun 15, 2026

8. Increase the number of attempts a fax has to succeed.

   13 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Jun 11, 2026

9. Warm Transfer show original caller ID

   11 votes

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   Implemented  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Jun 2, 2026

10. Support for Receiving Short Code SMS on RingCentral Numbers

    45 votes

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    New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Apr 30, 2026

11. IVR Menu option If caller enters no action after the prompt played 3 times

    43 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Mar 25, 2026

12. Reduce prompt played to 1 time in general IVR setting before its transferred to an extension

    19 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Mar 20, 2026

13. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    183 votes

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    Under Review  ·  28 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Mar 6, 2026

14. Ability to retrieve sent fax messages beyond 90 days

    32 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Feb 27, 2026

15. Disable Call recording announcement

    75 votes

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    New  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Feb 24, 2026

16. retrieving deleted fax, past data retention policy

    32 votes

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    New  ·  6 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Feb 23, 2026

17. Increase Retention Period for Sent Faxes

    163 votes

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    Under Review  ·  20 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Feb 23, 2026

18. Increase Received Faxes Limit for more than 200

    39 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Feb 20, 2026

19. Allow RingCentral App for Print-to-Fax Settings without ATA Device

    12 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Jan 21, 2026

20. forwarding calls to AI Receptionist from a call queue

    18 votes

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    New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Jan 20, 2026