Settings and activity

26 results found

1. Increase Data Retention for Automatic Call recording (Data Retention Policy)

   145 votes

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   Under Review  ·  21 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Mar 6, 2026

2. Ability to retrieve sent fax messages beyond 90 days

   29 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Feb 27, 2026

3. Disable Call recording announcement

   64 votes

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   New  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Feb 24, 2026

4. retrieving deleted fax, past data retention policy

   28 votes

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   New  ·  4 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Feb 23, 2026

5. Increase Retention Period for Sent Faxes

   140 votes

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   Under Review  ·  17 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Feb 23, 2026

6. Increase Received Faxes Limit for more than 200

   33 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Feb 20, 2026

7. Allow RingCentral App for Print-to-Fax Settings without ATA Device

   11 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Jan 21, 2026

8. forwarding calls to AI Receptionist from a call queue

   16 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Jan 20, 2026

9. Can answer call while on an active call on mobile number and have option to answer incoming call on RC mobile app using mobile data conn...

   30 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Jan 12, 2026

10. Increase Data Retention of Analytics

    53 votes

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    Future Consideration  ·  7 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Nov 3, 2025

11. Spoof Prevention / Prevent RingCentral numbers from being Spoofed by Fraudulent Services

    189 votes

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    Planned  ·  38 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Oct 28, 2025

12. Shared SMS were multiple users can receive and send SMS on specific number

    1,358 votes

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    315 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

    Thank you!

    Jason supported this idea  ·  Oct 22, 2025

13. SMS usage of main RC number to be available for all users

    73 votes

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    Future Consideration  ·  16 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Oct 22, 2025

14. Internal Caller ID

    14 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Sep 24, 2025

15. Screen Caller when dialing Operator or when directed to Call Queue

    2 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Sep 22, 2025

16. Multiple recipient for faxes and SMS

    253 votes

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    Under Review  ·  42 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Sep 22, 2025

17. disable the DND function

    25 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Sep 17, 2025

18. Ability to use one email to activate multiple user/extension

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Sep 10, 2025

19. Modify Company phone number Site assignment

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Aug 22, 2025

20. Allow a key press or any Command for Direct Voicemail Routing of a user extension

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Aug 21, 2025