Settings and activity

30 results found

1. AI Receptionist - Ability to disable transfer confirmation message

   10 votes

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   New  ·  3 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Sep 30, 2026

2. Maximum concurrent call announcement settings

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Sep 29, 2026

3. SMS Default Outbound Number & Message Indicators

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Sep 25, 2026

4. please add functionality in the Shared SMS in the RingCentral to send a group text

   12 votes

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   New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jul 27, 2026

5. Filter Landline Number for SMS

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jul 13, 2026

6. the ability to receive email notifications for Shared SMS.

   26 votes

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   New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jul 8, 2026

7. Show Original Callers Number in Caller ID when Transferring calls to External numbers

   97 votes

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   Under Review  ·  18 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jun 29, 2026

8. SMS that can be send when Messages/SMS not being delivered

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jun 29, 2026

9. Restricting Users to change their status to Do not Disturb

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jun 12, 2026

10. We currently don't have an option yet to change the phonetic spelling of a certain word so that the AI can pronounce the word correctly.

    4 votes

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    New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jun 3, 2026

11. Distinction between internal and external calls by ringtone

    54 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jun 3, 2026

12. Increase data retention for call logs more than 2 years

    40 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jun 2, 2026

13. Fax transmission notification to include copy of fax.

    103 votes

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    Under Review  ·  16 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  May 28, 2026

14. Ability to assign dedicated fax number to multiple users

    114 votes

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    Under Review  ·  27 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  May 14, 2026

15. Be able to receive verification code from MIcrosoft.

    18 votes

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    New  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Apr 8, 2026

16. View Company Call log on Ring Central Application

    33 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Feb 20, 2026

17. I want the ability to ignore calls coming in on a call queue

    114 votes

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    Under Review  ·  25 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Oct 31, 2025

18. Ability to change analytics time zone as needed

    9 votes

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    Planned  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Oct 16, 2025

19. Private Park ring reversion

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Oct 2, 2025

20. much larger video file limit in SMS

    11 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Sep 23, 2025