Settings and activity

14 results found

1. I want the ability to ignore calls coming in on a call queue

   85 votes

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   Under Review  ·  17 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Mark supported this idea  ·  Oct 31, 2025

2. Ability to change analytics time zone as needed

   9 votes

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   Planned  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Oct 16, 2025

3. Private Park ring reversion

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Oct 2, 2025

4. much larger video file limit in SMS

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Sep 23, 2025

5. Download the Call records Essential on Business Analytics Essential

   2 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Sep 18, 2025

6. Press a key/button and call routes directly to that call queue's specified voicemail

   19 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Sep 8, 2025

7. Receive fax from traditional fax machine without need to configure the fax machine settings

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Mark shared this idea  ·  Jun 13, 2025

8. Call Recording

   5 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jun 5, 2025

9. Save AI notes and transcript

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jun 5, 2025

10. Shared SMS were multiple users can receive and send SMS on specific number

    1,355 votes

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    315 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

    Thank you!

    Mark supported this idea  ·  Apr 29, 2025

11. Retain the main number as SMS outbound caller id.

    45 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Apr 29, 2025

12. Spam Risk Caller ID to be removed

    121 votes

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    Under Review  ·  18 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Apr 29, 2025

13. Disable RC Apps side panel feature icons FAX, Message, and Video features from users

    8 votes

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    New  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Apr 10, 2025

14. Spoof Prevention / Prevent RingCentral numbers from being Spoofed by Fraudulent Services

    123 votes

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    Planned  ·  25 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Apr 4, 2025