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Settings and activity

53 results found

  1. performance report - Call Result not tagged as abandoned if will transfer to another extension

    17 votes

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    New  ·  10 comments  ·  RingCentral Contact Center » Admin Portal  ·  Admin →
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    Nami supported this idea  · 

  2. Disable RC Apps side panel feature icons FAX, Message, and Video features from users

    9 votes

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    New  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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  3. Option for the admin to view who disconnected the call

    45 votes

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    Under Review  ·  10 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  4. Site Name don't include "amp;" when using special character "&".

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  5. Ability to create an AI receptionist with a dedicated voicemail system

    9 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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  6. Ability to Toggle the "All-new RingCentral Video Meetings" Feature Account-Wide

    6 votes

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    New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  7. Centralized Company Schedule Management

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  8. Please make that we could log in on extension to multiple computer applications

    12 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  9. Customize data retention

    70 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  10. Support for CallRail Whisper Message When Forwarding to RingCentral

    6 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Admin →
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    Nami supported this idea  · 

  11. "Mute All" Control for Hosts and Moderators of Conference Calls/ Video Meetings

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  12. Real-time Email/SMS Notifications for Call Queue Booster Callback Requests

    24 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  13. Add Call monitoring feature when deskphone pairing is enabled

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  14. Ability to turn off ads or promotional content from the email voicemail notifications or other notifications

    20 votes

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    New  ·  6 comments  ·  Phone & Messaging » Other  ·  Admin →
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  15. Ability to Provision Multiple Users (Per Handset) on Yealink W Series Devices

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  16. 1 Yealink wireless Base to Activate Multiple Users in Each handset

    4 votes

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    1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
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  17. Enable Voicemail Queue and Direct Playback in Salesforce

    7 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Admin →
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  18. Support for Receiving Short Code SMS on RingCentral Numbers

    24 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  19. Add Team messaging to Apps & Resouces - Archiver

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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  20. RingCentral App: Can features be customized?

    16 votes

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    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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