Settings and activity

80 results found

1. Add Analytics Tab to Track Agent App Usage (RC App vs RC Phone)

   16 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Angela supported this idea  ·  Jul 15, 2026

2. Add a column of Call_Results__c in Ring Central for Salesforce

   2 votes

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   New  ·  0 comments  ·  RingCX » Integrations & APIs  ·  Delete…  ·  Admin →
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   Angela shared this idea  ·  Jul 13, 2026

3. Call pick up notifications

   9 votes

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   New  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Angela supported this idea  ·  Jul 10, 2026

4. AI Transcripts to Email

   5 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Angela supported this idea  ·  Jul 10, 2026

5. Add Native SMS/MMS Features Similar to Quo (formerly OpenPhone)

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Angela supported this idea  ·  Jul 6, 2026

6. SMS that can be send when Messages/SMS not being delivered

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Angela shared this idea  ·  Jun 29, 2026

7. RC NA accounts allow send SMS to UK, AU, NZ numbers

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Angela supported this idea  ·  Jun 26, 2026

8. Callback Configuration

   11 votes

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   New  ·  2 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Angela supported this idea  ·  Jun 24, 2026

9. changed email address for email alert notification

   6 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Angela shared this idea  ·  Jun 23, 2026

10. increase lead questions

    13 votes

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    New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Angela supported this idea  ·  Jun 23, 2026

11. Remove "Please wait for the next available agent" greeting in call queue

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Angela supported this idea  ·  Jun 18, 2026

12. Users extension- Routing to Company greeting

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Angela supported this idea  ·  Jun 16, 2026

13. Able to send/receive faxes as RTF or TXT

    12 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Angela supported this idea  ·  Jun 3, 2026

14. Option for the admin to view who disconnected the call

    47 votes

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    Under Review  ·  12 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Angela supported this idea  ·  Jun 2, 2026

15. Allow to still receive fax to user extension even if missed call settings is set to forward to an extension.

    17 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Angela supported this idea  ·  May 18, 2026

16. Automatic sign-in to Hotdesk phone when connecting to a known network

    10 votes

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    New  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Angela supported this idea  ·  May 18, 2026

17. Ai notes when transfer

    4 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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    Angela supported this idea  ·  May 13, 2026

18. Rename the recording to the Name of the Ring Central Video Meeting

    23 votes

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    Future Consideration  ·  1 comment  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Angela supported this idea  ·  May 13, 2026

19. Customize data retention

    77 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Angela supported this idea  ·  May 13, 2026

20. Support for CallRail Whisper Message When Forwarding to RingCentral

    6 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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    Angela supported this idea  ·  May 12, 2026