Settings and activity

50 results found

1. Remove "Please wait for the next available agent" greeting in call queue

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Angela supported this idea  ·  Jun 18, 2026

2. Users extension- Routing to Company greeting

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Angela supported this idea  ·  Jun 16, 2026

3. Able to send/receive faxes as RTF or TXT

   12 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Angela supported this idea  ·  Jun 3, 2026

4. Option for the admin to view who disconnected the call

   45 votes

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   Under Review  ·  10 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Angela supported this idea  ·  Jun 2, 2026

5. Allow to still receive fax to user extension even if missed call settings is set to forward to an extension.

   15 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Angela supported this idea  ·  May 18, 2026

6. Automatic sign-in to Hotdesk phone when connecting to a known network

   9 votes

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   New  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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   Angela supported this idea  ·  May 18, 2026

7. Ai notes when transfer

   3 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Angela supported this idea  ·  May 13, 2026

8. Rename the recording to the Name of the Ring Central Video Meeting

   22 votes

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   Future Consideration  ·  1 comment  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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   Angela supported this idea  ·  May 13, 2026

9. Customize data retention

   73 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Angela supported this idea  ·  May 13, 2026

10. Support for CallRail Whisper Message When Forwarding to RingCentral

    6 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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    Angela supported this idea  ·  May 12, 2026

11. Limit the callers to select the IVR keypress options only

    9 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Angela supported this idea  ·  May 1, 2026

12. Inbound call that is transferred to a different user should have one call leg call recording using the Admin portal page.

    30 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Angela supported this idea  ·  May 1, 2026

13. Switch to toggle back to the Old RingCentral App Layout

    62 votes

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    Under Review  ·  27 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Angela supported this idea  ·  Apr 15, 2026

14. Need compatible device for an ATA for Phone-to-Radio Bridge

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Angela supported this idea  ·  Apr 10, 2026

15. Request to Enable Customization of Soft Keys in Idle and Connected States

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Angela supported this idea  ·  Apr 7, 2026

16. Ability to Bulk upload blocked numbers

    8 votes

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    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Angela supported this idea  ·  Apr 3, 2026

17. Block Numbers Company-Wide

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Angela supported this idea  ·  Apr 3, 2026

18. assign the meeting host role to another participant

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Angela shared this idea  ·  Apr 2, 2026

19. Caller ID names to be alphabetized and not by area code

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Angela supported this idea  ·  Apr 1, 2026

20. ability to unsent sent SMS

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Angela supported this idea  ·  Mar 31, 2026