Settings and activity

66 results found

1. Ensure compatibility with the Yealink T46U Version 2 running firmware version 87

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Angela supported this idea  ·  Jul 30, 2026

2. Unified status in Presence sync between MS Teams Embedded App and RC App

   57 votes

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   11 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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   Angela supported this idea  ·  Jul 29, 2026

3. Remove Access on Create Messaging Team on RC app

   9 votes

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   New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Angela supported this idea  ·  Jul 24, 2026

4. need ability to add default note to all fax covers

   16 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Angela supported this idea  ·  Jul 22, 2026

5. Option to restrict 1 user to view company contacts under admin portal

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Angela supported this idea  ·  Jul 21, 2026

6. Pause/Mute Recording Option for Internal Calls

   35 votes

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   Under Review  ·  9 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Angela supported this idea  ·  Jul 16, 2026

7. Add Analytics Tab to Track Agent App Usage (RC App vs RC Phone)

   15 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Angela supported this idea  ·  Jul 15, 2026

8. Add a column of Call_Results__c in Ring Central for Salesforce

   2 votes

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   New  ·  0 comments  ·  RingCX » Integrations & APIs  ·  Delete…  ·  Admin →
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   Angela shared this idea  ·  Jul 13, 2026

9. Call pick up notifications

   9 votes

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   New  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Angela supported this idea  ·  Jul 10, 2026

10. AI Transcripts to Email

    5 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Angela supported this idea  ·  Jul 10, 2026

11. Add Native SMS/MMS Features Similar to Quo (formerly OpenPhone)

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Angela supported this idea  ·  Jul 6, 2026

12. SMS that can be send when Messages/SMS not being delivered

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Angela shared this idea  ·  Jun 29, 2026

13. RC NA accounts allow send SMS to UK, AU, NZ numbers

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Angela supported this idea  ·  Jun 26, 2026

14. Callback Configuration

    11 votes

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    New  ·  2 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Angela supported this idea  ·  Jun 24, 2026

15. changed email address for email alert notification

    6 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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    Angela shared this idea  ·  Jun 23, 2026

16. increase lead questions

    12 votes

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    New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Angela supported this idea  ·  Jun 23, 2026

17. Remove "Please wait for the next available agent" greeting in call queue

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Angela supported this idea  ·  Jun 18, 2026

18. Users extension- Routing to Company greeting

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Angela supported this idea  ·  Jun 16, 2026

19. Able to send/receive faxes as RTF or TXT

    12 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Angela supported this idea  ·  Jun 3, 2026

20. Option for the admin to view who disconnected the call

    47 votes

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    Under Review  ·  12 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Angela supported this idea  ·  Jun 2, 2026