Settings and activity

32 results found

1. SMS Workflow Builder - Reply after hours using same days but different time frame

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Mike shared this idea  ·  Sep 4, 2026

2. Ability to create sms group name

   12 votes

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   New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Mike supported this idea  ·  Sep 3, 2026

3. Block all External Incoming Calls

   35 votes

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   New  ·  4 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Mike supported this idea  ·  Sep 2, 2026

4. Enable "pause/mute" automatic call recording for call queue

   11 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mike supported this idea  ·  Aug 28, 2026

5. Assign SMS bundles

   6 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Mike supported this idea  ·  Aug 27, 2026

6. Receive OTP from websites

   240 votes

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   Under Review  ·  55 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Mike supported this idea  ·  Aug 26, 2026

7. Two distinct voice messages saved simultaneously

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mike supported this idea  ·  Aug 25, 2026

8. Enable AI Call Notes to be Archived

   4 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Mike supported this idea  ·  Aug 19, 2026

9. Ability to detect headphone in use when accessing the app virtually

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mike supported this idea  ·  Aug 10, 2026

10. Enable SMS/Texting via Shared Inbox Company Number for Multiple Recipients

    13 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Mike supported this idea  ·  Aug 6, 2026

11. View SMS History of all users

    14 votes

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    New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Mike supported this idea  ·  Aug 6, 2026

12. omassist

    •  

    6 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Mike supported this idea  ·  Aug 6, 2026

13. Restore deleted text messages

    94 votes

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    Under Review  ·  24 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Mike supported this idea  ·  Aug 6, 2026

14. Service level in live reports

    5 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mike supported this idea  ·  Aug 4, 2026

15. Manage Post-call Summary and Automatic notes account wide via Admin Portal

    20 votes

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    New  ·  3 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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    Mike supported this idea  ·  Aug 3, 2026

16. analytics reports fax

    13 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mike supported this idea  ·  Jul 30, 2026

17. Ability to download or view SMS transcripts

    53 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mike supported this idea  ·  Jul 24, 2026

18. AI Receptionist Voice Response

    9 votes

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    New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Mike supported this idea  ·  Jul 16, 2026

19. Enable additional user extensions to access the "Account" tab through the admin portal to view the RingCentral headset price list without mo

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mike supported this idea  ·  Jul 16, 2026

20. To add more Desk Phone Compatible Devices for Deskphone Pairing YeaLink T48

    12 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging  ·  Delete…  ·  Admin →
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    Mike supported this idea  ·  Jul 14, 2026