allow auto reply sms to work in call queue
when customer's main number is set to forward calls to call queue, missed calls should still trigger an auto reply sms from the main number. currently, this only works if auto receptionist is set to forward calls to user extensions
8
votes
Maria Susana
shared this idea
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Cathy
commented
Wow...since 2023?? Seriously? We were able to use CLAUDE.AI to create a script to allow us to do auto SMS reply when we receive an SMS to our calling queues. It's a bit embarrassing that your developers can't code for this, yet we can use CLAUDE.AI to achieve this.