Settings and activity

65 results found

1. download call recordings by date range not using the URL

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   New  ·  0 comments  ·  RingCX » Call & screen recording  ·  Delete…  ·  Admin →
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   Elmer supported this idea  ·  Jul 21, 2026

2. Add Analytics Tab to Track Agent App Usage (RC App vs RC Phone)

   17 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Elmer supported this idea  ·  Jul 15, 2026

3. Barge, Whisper, and Listen-In in RingEx for Hubspot

   15 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: HubSpot  ·  Delete…  ·  Admin →
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   Elmer supported this idea  ·  Jul 7, 2026

4. Add Native SMS/MMS Features Similar to Quo (formerly OpenPhone)

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Elmer supported this idea  ·  Jul 6, 2026

5. Support Skin Tone Selection for Smiley Face Emojis

   13 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Elmer shared this idea  ·  Jul 6, 2026

6. Remove Message Tab Completely for Specific Users

   12 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Elmer supported this idea  ·  Jul 1, 2026

7. New Skill Request: Send Emails

   16 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Elmer supported this idea  ·  Jun 29, 2026

8. Option to disable outbound calls

   43 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Elmer supported this idea  ·  Jun 29, 2026

9. Pause/Mute Recording Option for Internal Calls

   35 votes

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   Under Review  ·  9 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Elmer supported this idea  ·  Jun 25, 2026

10. All messages and SMS to an IVR Menu be forwarded to a user

    10 votes

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    New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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    Elmer supported this idea  ·  Jun 25, 2026

11. Custom Rule for Email Notification

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Elmer supported this idea  ·  Jun 23, 2026

12. Add Explicit "Do Not Disturb (DND)" Agent Status Metric and Breakout to Live Reports Dashboard

    28 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Elmer supported this idea  ·  Jun 12, 2026

13. Add Device for BYOC Numbers

    10 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Elmer supported this idea  ·  Jun 10, 2026

14. Implement Concurrent Edit Prevention / Real-Time Syncing for Tasks in RingEX

    13 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Elmer supported this idea  ·  Jun 5, 2026

15. Presence Keys to function as selectable outbound line identities rather than direct dial targets.

    10 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Elmer supported this idea  ·  Jun 4, 2026

16. Able to send/receive faxes as RTF or TXT

    12 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Elmer supported this idea  ·  Jun 3, 2026

17. Recover previously deleted blocked numbers.

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Elmer supported this idea  ·  May 29, 2026

18. Call Screening option for AI receptionist

    6 votes

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    New  ·  3 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Elmer shared this idea  ·  Mar 24, 2026

19. importing work flow from one ringcentral account to another

    3 votes

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    New  ·  1 comment  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Elmer shared this idea  ·  Jan 22, 2026

20. Increase Security Code Time-Out

    13 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Elmer supported this idea  ·  Jan 12, 2026