Settings and activity

23 results found

1. Allow Outbound Capability for Philippine Numbers

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Nathalia supported this idea  ·  Aug 28, 2026

2. Report to show RC Desktop Client Usage aka Logins (Analytics)

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Nathalia supported this idea  ·  Aug 20, 2026

3. Outbound Caller ID Name (CNAM) for US Toll-Free Numbers

   95 votes

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   New  ·  21 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Nathalia supported this idea  ·  Aug 20, 2026

4. The customer is requesting a desk phone feature code that allows users to easily forward incoming calls to an external phone number when the

   9 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Nathalia supported this idea  ·  Aug 17, 2026

5. shared personal contacts

   13 votes

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   New  ·  0 comments  ·  RingCentral Contact Center » Accessibility  ·  Delete…  ·  Admin →
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   Nathalia supported this idea  ·  Aug 13, 2026

6. Fax Confirmation to state = Successfully Sent

   13 votes

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   0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Nathalia supported this idea  ·  Aug 13, 2026

7. Deskphone Pairing and HUD features working at the same time

   4 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE (AI Conversation Expert)  ·  Delete…  ·  Admin →
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   Nathalia supported this idea  ·  Aug 12, 2026

8. Separate Filter in Performance Report for Internal outbound call and External outbound calls

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   1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Nathalia supported this idea  ·  Aug 7, 2026

9. fax message can not be accessed with extensions sharing the same email

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Nathalia supported this idea  ·  Aug 7, 2026

10. Enable SMS/Texting via Shared Inbox Company Number for Multiple Recipients

    13 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Nathalia supported this idea  ·  Aug 6, 2026

11. wants the dialed number to show when receiving incoming calls from IVR

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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    Nathalia supported this idea  ·  Aug 6, 2026

12. including an image in the sms text templates

    6 votes

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    0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Nathalia supported this idea  ·  Aug 4, 2026

13. Allow more than 10 people on a group SMS

    75 votes

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    Under Review  ·  11 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Nathalia supported this idea  ·  Aug 4, 2026

14. Enable Callback KPI in the Business Analytics

    10 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Nathalia supported this idea  ·  Jul 27, 2026

15. Business Analytics - Refused Calls

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    8 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Nathalia supported this idea  ·  Jul 21, 2026

16. Option to Hide Phone Number and Display Only Caller ID Name in SMS/Text Messages

    5 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Nathalia supported this idea  ·  Jul 20, 2026

17. Transfering personal contacts to company contacts using admin portal

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Nathalia supported this idea  ·  Jul 16, 2026

18. AI Receptionist: After-Hours Scheduling & Unresolved Call Fallback to Message-Only Extension

    5 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Nathalia supported this idea  ·  Jul 10, 2026

19. Disable the AI Receptionist prompt from repeating the phone number and stating the "+1" country code prefix at the beginning of the greeting

    3 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Nathalia supported this idea  ·  Jul 9, 2026

20. Prompt for dialing invalid extension

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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    Nathalia shared this idea  ·  Jul 8, 2026