Settings and activity

10 results found

1. Enable Callback KPI in the Business Analytics

   9 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Nathalia supported this idea  ·  Jul 27, 2026

2. Business Analytics - Refused Calls

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   8 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Nathalia supported this idea  ·  Jul 21, 2026

3. Option to Hide Phone Number and Display Only Caller ID Name in SMS/Text Messages

   5 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Nathalia supported this idea  ·  Jul 20, 2026

4. Transfering personal contacts to company contacts using admin portal

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Nathalia supported this idea  ·  Jul 16, 2026

5. AI Receptionist: After-Hours Scheduling & Unresolved Call Fallback to Message-Only Extension

   5 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Nathalia supported this idea  ·  Jul 10, 2026

6. Disable the AI Receptionist prompt from repeating the phone number and stating the "+1" country code prefix at the beginning of the greeting

   3 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Nathalia supported this idea  ·  Jul 9, 2026

7. Prompt for dialing invalid extension

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   Nathalia shared this idea  ·  Jul 8, 2026

8. Support Skin Tone Selection for Smiley Face Emojis

   13 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Nathalia supported this idea  ·  Jul 6, 2026

9. Support DTMF Extension Dialing Within AI Receptionist

   7 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Nathalia supported this idea  ·  Jun 25, 2026

10. Call Queue Display Settings

    15 votes

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    New  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Nathalia supported this idea  ·  May 12, 2026