Settings and activity

18 results found

1. Language selection for the Position in Queue and Wait time

   25 votes

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   New  ·  7 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Carola supported this idea  ·  Jan 27, 2026

2. Unify Call Logs and Recordings for Concurrent Calls

   17 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Carola supported this idea  ·  Jan 27, 2026

3. Allow "Call Queue" numbers to be enforced in Caller ID Restriction settings

   25 votes

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   New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Carola supported this idea  ·  Jan 27, 2026

4. I would like the capability of forwarding incoming faxes to my desktop folder.

   14 votes

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   New  ·  2 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Carola supported this idea  ·  Jan 27, 2026

5. Ability to change file type when downloading an attachment within RingCentral App

   12 votes

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   New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Carola supported this idea  ·  Jan 27, 2026

6. Enable Group SMS/MMS Support for Phone Numbers Using Sinch

   29 votes

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   New  ·  4 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Carola supported this idea  ·  Jan 27, 2026

7. Reduce the loading time for RC embedded app in Microsoft Teams

   28 votes

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   New  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Carola supported this idea  ·  Jan 27, 2026

8. Outbound Caller ID Name (CNAM) for US Toll-Free Numbers

   75 votes

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   New  ·  10 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Carola supported this idea  ·  Jan 27, 2026

9. Have numbers show up as "From" on RollOver calls.

   49 votes

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   New  ·  9 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Carola supported this idea  ·  Jan 27, 2026

10. Disallow callers from setting Voicemail to Private

    35 votes

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    New  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Carola supported this idea  ·  Jan 27, 2026

11. When cold transferring the call to Call Queue, show caller ID of original caller, not person who forwarded the call

    77 votes

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    New  ·  6 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Carola supported this idea  ·  Jan 27, 2026

12. Allow all phone numbers in the RingCentral account to be used as an Outbound Caller ID for any extension in system

    29 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Carola supported this idea  ·  Jan 27, 2026

13. Enable searching within any part of the field when searching for delegated lines. Currently, it only searches based on the first word

    28 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Carola supported this idea  ·  Jan 27, 2026

14. "No Change" Option for Customizing MS Teams "Offline" Call Presence Sync

    54 votes

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    Implemented  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Carola supported this idea  ·  Jan 27, 2026

15. increase maximum wait time in queue to 30 minutes

    22 votes

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    New  ·  18 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Carola supported this idea  ·  Jan 27, 2026

16. Remove Automatic check on "Add opt-out message" when sending SMS

    70 votes

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    New  ·  11 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Carola supported this idea  ·  Jan 27, 2026

17. Option to display original callers name on AI transcription during transferred call.

    124 votes

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    New  ·  17 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Carola supported this idea  ·  Jan 27, 2026

18. Fax and SMS recipient separated

    19 votes

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    Planned  ·  7 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Carola commented  ·  Jan 27, 2026  ·  Edit…  ·  Delete…

    I like this feature

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    Carola supported this idea  ·  Jan 27, 2026