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170 results found

  1. We use Team messaging extensively. In our business, we use many custom uri schemes (fmp://, maps://…)
    It would be great if these were interpreted as links just as https:// or ftp:// are.

    1 vote

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  2. I would like the option to create team chat message templates to reuse the messages easily with a click (similar to text templates).

    1 vote

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  3. There needs to be a much better solution for downloading teams messages. The only option is in the settings and it will download as a .json. Completely useless format for us. Especially since it does not actually archive images/files that are shared. There also needs to be a better option to download all images & files versus right now, its only one at a time. The current archiver for whatever reason, currently does not archive this and that is a complete oversight. Especially for the financial services industry. And to give 3rd party companies easier integration access to this data…

    1 vote

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  4. Can we merge 2 RingCentral teams to 1?

    I want to merge two different teams or groups into one, is that a possibility.

    5 votes

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  5. I would like to add team messaging to the Archiver feature in the admin console under Apps & Resources.

    2 votes

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  6. Allow me to change the keyword I'm searching for without re-inputting all the filters. Currently, when i change the keyword i'm searching for, I have to re-input all filters each time.

    1 vote

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  7. 1 vote

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  8. Although certain messages can be pinned which is useful, it would be more helpful to be able to search by words or numbers throughout the entire conversation history with a person or team messaging group.

    7 votes

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  9. It would be very helpful if Ring Central offered online document editing, similar to Microsoft Teams. Currently, my team is able to share files within Ring Central but must download, change and re-upload. We can't work on documents simultaneously and see changes immediately. I've like to see online file sharing as an included Ring Central feature.

    2 votes

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  10. I see there's a way to add your own ringtones for phone calls. I was wondering if there's a way to do the same for messages or mentions in messages? I'm being a total millennial and would love to add the AIM messages for nostalgia purposes.

    2 votes

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  11. When clicking on a GIF it automatically sends. It would be nice if it was added to the text field so we can add a message to accompany the GIF. In our office, we like to do birthday shout-outs and currently, we have to send two separate messages, one with the gif and the second with the shout-out. It would be nice if it could be one message together.

    6 votes

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    New  ·  1 comment  ·  Team Messaging  ·  Admin →
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  12. Right now, when you create a new Message Team, it only shows up in the Desktop App. It does not show up in the Mobile App. In order to see it in the mobile app, you have to send a first message to the Team with the Desktop App. Only then does it become visible in the Mobile App. Please change it so that newly created Teams are visible in the Desktop App AND in the Mobile App.

    1 vote

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  13. Right now, when a new Team is created in Messaging, it only shows up in the Desktop App. It does not show up in the Mobile App... UNTIL you send the first message to the group using the Desktop App, then it shows up in both apps. Please allow new Teams to be visible in both the Desktop App AND in the mobile app.

    1 vote

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  14. Customer would like to have an ability to where they can restore team that has been deleted accidentally

    5 votes

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  15. Create team chats with dynamic membership based upon which site or site(s) the users belong to.

    1 vote

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  16. Scrolling through tasks is currently limited to 18 before you have to click the "All Tasks" button to see the not displayed tasks. I would like to have unlimited scrolling so all tasks are always in the list.

    1 vote

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  17. An autocorrect feature that actually works and doesn't suggest words that are nowhere to be found in the English language.

    1 vote

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  18. The ability to turn direct messaging conversations between two users into group conversations where the new participant can access the old conversations.

    1 vote

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  19. Visibility of Contact information of guests from/to other guests

    2 votes

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  20. Currently, the RingCentral App automatically posts task-related system messages (e.g., task creation or completion) in group chats, with no way for team admins to control or customize this behavior. There is a clear lack of flexibility in how task events are communicated within teams. It would be helpful to offer more advanced admin controls — such as choosing whether or not to show these messages, changing where they're posted, or turning them off entirely. Expanding admin settings to allow this kind of customization would reduce noise and better support different team workflows.

    1 vote

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