Multiple Voicemail Greetings
Please provide the ability to record more than one VM greeting, ex. Standard, Out-of-Office, and Extended Absence Greetings and then the option to select each as needed. Currently, I set a Standard VM greeting but when I am out-of-the-office, I have to record a different greeting which overwrites my Standard, and then I have to re-record that when I'm back in the office, and the cycle continues. This request benefits anyone who uses Voicemail.
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Neal commented
Give us ability save multiple custom voicemail greetings so we can choose when on vacation
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Elkhart Call Out commented
is it possible to add options to soft Phone (would be nice for hard phones as well) to press a button not (answer or not answer) but a custom prompt like some mobile phone do to send info (in a voice prompt) like on a call currently please call back and maybe some other options) Also a nice option for a custom VM to simply state Out of the office leave a message or call back at a later time.
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Roger commented
I am surprised this is not an option. This should be standard for every license. The need to re-record the Voicemail greeting every time you want to change it is a HUGE waste of time. PLEASE add this feature ASAP!!!
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Andrea commented
+1000. This is an absolutely basic feature. Having one standard greeting as the default, with the option to switch in a different greeting (whether away for a month, a day, or an hour) is so standard I couldn't believe it when I learned RingCentral doesn't offer it.
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OPEN commented
Our organization currently has multiple voicemail greetings prepared for our reception desk, one for each holiday. This way we don't have to record a new voicemail greeting whenever we have a snow day or are out on holiday.
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Amber commented
I agree that this would be extremly helpful! We need this capabiity added!
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Amber commented
Currently, we only have the option to have one customized voicemail greeting. If we are out of the office for a day or a week, we have to record over the existing greeting for an out of office greeting and then when we get back from vacation, we have to re-record our regular voicemail greeting recording.
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Matt commented
Please add this feature. It would save us so much time wasted on recording another voicemail every time we are in or out of touch.
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Sasson commented
After a caller leaves a voicemail and presses pound for more options, the greeting that they hear is not currently customizable according to RC support.We would want to customize the message below, or any other system prompts.To listen your message press 1, to erase and rerecord press 2, to send press 3, to send this message as urgent press 4. Please enter your selection now.
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Blake commented
Ability to set and save status-specific voicemail messages; in a meeting, on vacation, ect.
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Joshua commented
This is such an important feature that we took for granted, given that 99% of phone companies offer it. Ring Central, PLEASE add this feature to your roadmap for this year.
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Sherri commented
We had this feature in our previous Avaya app - and it is much preferable way to handle things. We also could set the temporary voicemail to expire without having to remember to change it back after returning from vacation or other out of office activity.
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Greg commented
A feature where we can go in and type out what we want the voicemail to say. Ooma has this feature where if the call wasn't answered, we were able to have the voicemail let clients know everyone's extension and they can dial it depending on who they are looking for.
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Yossi commented
here is a work around i found https://support.ringcentral.com/article/How-to-access-the-advanced-call-handling-feature.html?language=en_US
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Robyn commented
In the messages section per user, we should be able to add more greetings so that I can add a vacation message to switch to when I'm away. Going through the custom rule and changing other settings is much too involved. Every other phone system I've used has allowed for this so I don't have to rerecord my greeting when I want to just change it for a week, or go through multiple steps to do so.
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Barbara Wright commented
We changed to ring central and I hate not having this feature as our old system did. I had no say in the system change and feel this is a big loss.
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Ryan commented
Def need this added!!!!!
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Lauren commented
This is a needed feature!
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Brandon commented
Bump on this. My 12 year old Toshiba has this function.
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Ken commented
This would be useful for people who want a normal custom greeting for not being available within the same day, but instead of re-recording this normal greeting every time you go on vacation to have a custom extended absence greeting. So you can only re-record your "Away" message with new vacation dates.