Add option to reduce background sounds (output) instead of mute them at all.
During a call, right now, you can either let 100% of the background sounds, or 0% (mute them). It would be great to add options for level this.
3
votes
Kaleb Ortiz
shared this idea
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Elizabeth
commented
I used this setting for "mute background sound" and "remove background noise" both settings stopped all audio with my poly headset. 2 other co-works using different headsets also failed on Monday. We had activated these settings over a month ago and there were no issues. Maverick whom we use to work on the system told me it was an IT problem not ring centra when my audio was not working. It took 4 hours of my day in customer service to figure this out on my own. Why offer a setting if it doesn't work.