Anonymous inbound caller ID
Do not pass inbound caller ID by name or number to allow for anonymous hotline calls on call queues , voicemail only extensions or users. Do not allow in reports & call details or on attached mp3 file notifications.
7
votes
Jamie
shared this idea
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Jordan
commented
Currently, we can show the number called in the Incoming Call Information section, but once the call is answered, the original ANI shows instead, which is exactly what this request should disallow in the presenting of an anonymous caller.