Reset and assign option for not activated lines
if the line / phone is activated you have the option to disable and then reset and assign the line /phone but if the user never activated or it is a generic line then there is no quick option to reset and assign. you can just put in new user name and e-mail and send invite but this does not clear voicemails or e-911 info.
10
votes
Elkhart Call Out
shared this idea
Planned
·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This feature is targeted for release in Q1 2024.
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NJM
commented
I would like to have the option to Reset or Disable an account where the user never completed the invite to setup their account. Currently We can only delete those accounts