Bring Back the Missed Chat Message Preview that arrives in Email. This was recently removed
The Email Digest that gets sent when we used to miss a chat message would display the chat message contents in the email. This was recently changed. Now their is only a Reply fuction but I have no idea what I am replying to.Having this feature helps when we are out of office or in meetings and need to respond.We do not want to install RC apps on our personal cell phones.
Mike
shared this idea
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Nancy
commented
When you receive a message or you are being mentioned you will receive an email about it with a preview of the message
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Daniel Moore
commented
Before the last update emails from the Mentions feature used to include the body/content of what was being mentioned. This was helpful in not wasting time if it was unrelated. With the new update you only get an email saying you were mentioned and now you don't know if it was a Team mention or a direct mention and then there is no body/content so you have to open the RC App, look at your mentions list and then try to match the time frames up. If there was an anchor point or something in the email where could you click and it opens the RC App and then immediately takes you the post that has the mention that would make it easier to manage the messages. Especially if you are in numerous groups getting a lot of mentions and team mentions.