Call forward All from one device should update to the entire account
Currently, when call forward all is set on a polycom device, or another device on a licensed account, that call forward all only affects the reachability for that device, but calls will still come in to other devices on the same individual's account while forwarding from the device that has the CFA set.Setting call forward all on one device on the account should update it for the account.
6
votes
Mike
shared this idea
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Travis
commented
Going to add to this.
This is critical. If a user is part of a call group and then set Call forward Always from the physical phone then the physical yealink essentially picks up the call group call and forwards it to whereever it was set to go. This gets extra bad when they set CFA to go to the call group that the call came from causing a loop.