Block All Calls allow list should support internal extensions and site codes
The blocked calls, block all calls settings on a user extension should also support internal extension numbers and site codes, not just public telephone numbers and area codes.We have scenarios where extensions may only be accessible by a specific site or specific extension.
Fraz
shared this idea
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z.Global CTI
commented
This is CRITICAL! I have extensions on RingCentral that are configured to activate an external emergency notification system. I CANNOT have an external caller dialing these numbers and triggering an emergency notification.
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James
commented
Provide the option to block all incoming external calls and allow only incoming internal calls (extension to extension). There is a workaround where you can block all calls and only allow calls from specific numbers -where you can add other extensions - however, this feature appends a '1' at the beginning of each number you add. So if your extensions don't start with '1', this feature does not work. Removing the automatic appending of '1' would also work.