Call Queue status as a Banner similar to DND
Please add a feature where, like the status banner for DND, we also see a status banner for being off the call queue. Users do not remember to check their queue status after switching it off. While we can prevent people from getting off the queue, this is not desired and would be counter productive to our workflow. This was a feature of the original RC Phone and really needs to be added to the new RC App.
21
votes
Jeff
shared this idea
-
Charles Dagis
commented
Users would like to see a banner at the top of the RC app like they do when they are in DND when they toggle off the "accept call queues" switch to prevent them from forgetting to toggle the switch back on.