Add User Caller ID option: ability to select User's Name as a Caller ID
Allows user to personalize Caller ID settings to choose (i) User Name, (ii) User Direct Tel#, or (ii) User Company's Main Tel#
15
votes
KHP
shared this idea
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Bridget
commented
We need the ability to customize Outbound Caller ID on an individual User basis, such as being able to display the Users Name as outbound caller ID. Currently you can only set Caller ID NAME as the Site overall caller ID NAME and that is very limiting.
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GM
commented
Cx wants to have options to shows only name for the outbound caller id instead of their number