Leave a fax icon on the side of the Desktop app in the new view.
I noticed that if I switch to the new view in the app, the fax icon disappears from the options on the left side of the page. I can still send a fax from the + options, but I can't figure out how to view sent or received faxes. This is fine for now, as I can turn off the new view, but I'm not sure how it will work once the new view becomes the only view, as I assume will eventually happen.
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Brita
shared this idea
Already Exists
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AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Hello, you're able to have the dedicated Fax tab again by: Turning the new layout switch back on,Go to "Customize" under the "More" menu on the left nav. Turn off the second setting from the top called "Unified Inbox"
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Brita
commented
Thank you,
I tried to find a setting for it, but I missed that one.
Much better.