Download performance report with specific Data
Download the specific time range that includes the number of calls per day and if it's inbound/outbound without the unnecessary data such as the specific time with separate AHT for inbound and outbound all at once
2
votes
Windy
shared this idea
-
April
commented
If a user defines certain criteria that they want to view, this should be the information that is exported. we are all very busy and having to eliminate columns that we don't want to see once downloaded is not a good use of our time and also not a good UI.