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Ability to see who rejected the call in Analytic Reports

Customer wanted to have a feature in Analytic Reports that will show who's agent rejecting the call in the call qeueue.

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Eleanor shared this idea  ·   ·  Report…  ·  Admin →
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  • Eleanor commented  ·   ·  Report

    Customer wanted to have a feature in Analytic Reports that will show who's agent rejecting the call in the call qeueue.