Have the ability to set call handling for system assigned numbers on hotdesk phones or softphones in service web
Have the ability to set call handling for system-assigned numbers on hotdesk phones or softphones in service web. In the RingCentral case 19310002, and I am sure other cases, the customer has a system-assigned number on the hotdesk phone which when receiving a call they get billed for the call as it is picked up but they would like to change how the call is routed. Currently, no extension rules or call handling is taken into account, producing silence on the call for the caller and then it rings the system mailbox's phone(s).
1
vote
Peter
shared this idea