Admin Portal Timeout Control
The service.ringcentral.com / Admin Portal timeout value is very low, causing frustration for users having to sign back into the website 10-20 times per day. It would be helpful if the timeout value could be customized by the customer directly, especially if we could control it by role, site, or even at the user level.
Kevin
shared this idea
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Alicia
commented
totally agree w/Kevin...a daily frustration. We need it as an option in settings, being able to choose on our own the time limit. I personally need it all work day 8-5pm. I'm willing to accept limitations but logging in every 10-15 mins is ridiculous. I have access. I just need to keep it open on my screen for much longer than it allows. Please see the importance of Call Queue Management from a supervisor's point of view, managing several RingCentral operators' performance on a daily basis. Please add such option to our settings & allow the manager to select the time length for that manager.
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Kevin
commented
This can be closed. At some point the functionality was added