← RingCentral Ideas

Settings and activity

62 results found

  1. Ability to set desk phone admin password through admin portal.

    32 votes
    New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Kevin supported this idea  · 

  2. HUD List Vertical Format vs Horizontal Format option

    37 votes
    New  ·  7 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Kevin commented  · 

    The change away from a list style is horrific. Makes that screen useless.

    Kevin supported this idea  · 

  3. Audit Trail Enhancements

    207 votes
    64 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    Kevin supported this idea  · 

  4. Gather Firmware files for the desk phones

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Kevin supported this idea  · 

  5. Checking the Firmware version via the admin portal

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Kevin supported this idea  · 

  6. Device Reporting for Firmware versions

    7 votes
    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Kevin commented  · 

    Bump

    Kevin supported this idea  · 

  7. Assign co-host in RingCentral Video

    72 votes
    Future Consideration  ·  15 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Kevin commented  · 

    BUMP

    Kevin supported this idea  · 

  8. Alternative host for Webinars and Meetings

    4 votes
    Future Consideration  ·  1 comment  ·  Events & Video » Legacy Meetings (RCM)  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Kevin commented  · 

    BUMP

    Kevin supported this idea  · 

  9. Alternate Host

    12 votes
    Future Consideration  ·  3 comments  ·  Events & Video » Other  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Kevin commented  · 

    BUMP

    Kevin supported this idea  · 

  10. Company-Wide Contact List

    80 votes
    Planned  ·  5 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Kevin commented  · 

    BUMP

    Kevin supported this idea  · 

  11. Add a comments field to the Device Order process

    9 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Kevin commented  · 

    BUMP

    Customer notes would be huge. This causes so many headaches for our accounts payable team because the invoices do not have enough detail. I mentioned this 2 years ago to our implementation engineer and he thought that made sense then too.

    Kevin supported this idea  · 

  12. Add a notes/description field to each user extension visable to only admins

    10 votes
    Future Consideration  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Kevin supported this idea  · 

  13. Allow admins to change user profile information (including pictures)

    124 votes
    Under Review  ·  23 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Kevin commented  · 

    Bump

    Kevin supported this idea  · 

  14. Company Phonebook for all users from one single upload

    65 votes
    Planned  ·  8 comments  ·  Phone & Messaging » Contacts  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Kevin commented  · 

    Bump

    Kevin supported this idea  · 

  15. Ability to Schedule Text Messages

    151 votes
    22 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Kevin supported this idea  · 

  16. Add Public Holidays into the Call Queue Schedule

    59 votes
    7 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Kevin supported this idea  · 

  17. USER Voicemail PIN Change

    8 votes
    1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Kevin supported this idea  · 

  18. Differentiating Ring Tone for Incoming Calls

    104 votes
    Planned  ·  22 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Kevin supported this idea  · 

  19. Get Billing invoice as Excel file

    5 votes
    2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Kevin supported this idea  · 

  20. Possiblity to make invoices per cost center in a SW or via billing

    5 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Kevin supported this idea  · 
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