Settings and activity
77 results found
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62 votes
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Kevin
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124 votes
Thanks for this feedback. Persistent annotations, reactions, and raise hand are all available today in the new RingCentral Video experience on desktop and browser. See Using annotations in a meeting.
Kevin
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126 votesA meeting host can rename guests and PSTN dial-in participants, both in the waiting room and during the meeting, across the RingCentral app on desktop and mobile and on the browser. One thing to note: signed-in participants can't be renamed, since their display name comes from the company directory. See Editing participant names in a meeting.Kevin
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158 votes
This remains under active consideration. We don't have a committed date to share yet, but we'll post an update here as soon as one is set.
Kevin
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130 votesA meeting host can share a cloud recording with both internal recipients and people outside their organization, using Share Meeting Materials. Available today in video meetings on the desktop app and on the Web (Browser). See Viewing and managing meeting recordings.Kevin
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52 votesKevin
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11 votesKevin
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90 votes
Thanks for the continued feedback on this one.
To clarify how RingCentral Video works today: if the meeting host hasn't joined, the first participant from your account to join is automatically given host/moderator controls — so a scheduled or recurring meeting can start and run even when the original host is out.
We also hear the specific request here: the ability to designate a named co-host or alternate host when scheduling, so a chosen colleague reliably holds those controls regardless of join order — and so dependent actions like automatic recording or breakout room management work as expected. That capability isn't available in RCV today.
This remains on our backlog. It isn't on the near-term roadmap yet, but the interest here is heard and we'll update this thread as our plans develop.
An error occurred while saving the comment Kevin
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I lost faith in this company since initial implementation. Everything they do seems to be halfway and half-baked.
An error occurred while saving the comment Kevin
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BUMP
Kevin
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2 votesKevin
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3 votesKevin
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86 votesKevin
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58 votes
We appreciate your feedback everyone. This is actively being looked into by our Fraud, Risk and Security team, along with our Account Management Teams. You'll start to see improvements over the next couple of months!
Kevin
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99 votesKevin
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87 votesKevin
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111 votesKevin
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29 votesKevin
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86 votes
Hi all, when the call screen/ dialer is popped out of the app, you are now able to minimize the AI Transcript and Note screen. Please ensure you are on the latest version of the app for this update. Thank you!
Kevin
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151 votes
An error occurred while saving the comment Kevin
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Is RingCentral going under? Seems their customer engagement has completely disappeared.
An error occurred while saving the comment Kevin
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Bump
Kevin
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44 votesKevin
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48 votes
An error occurred while saving the comment Kevin
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The change away from a list style is horrific. Makes that screen useless.
Kevin
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I put a support case in to have them disable AI on the entire account. They advised they did so. I continue to see users with AI functions enabled... it's absurd how little they care.