Settings and activity

62 results found

1. Ability to set desk phone admin password through admin portal.

   17 votes

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   New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kevin supported this idea  ·  Oct 31, 2024

2. HUD List Vertical Format vs Horizontal Format option

   29 votes

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   New  ·  7 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Kevin commented  ·  Oct 31, 2024  ·  Edit…  ·  Delete…

   The change away from a list style is horrific. Makes that screen useless.

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   Kevin supported this idea  ·  Oct 31, 2024

3. Audit Trail Enhancements

   197 votes

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   61 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!

   
   

   In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

   Kevin supported this idea  ·  Oct 31, 2024

4. Gather Firmware files for the desk phones

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Kevin supported this idea  ·  Oct 24, 2024

5. Checking the Firmware version via the admin portal

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kevin supported this idea  ·  Oct 24, 2024

6. Device Reporting for Firmware versions

   7 votes

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   Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Kevin commented  ·  Oct 24, 2024  ·  Edit…  ·  Delete…

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   Kevin supported this idea  ·  May 22, 2024

7. Assign co-host in RingCentral Video

   68 votes

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   Future Consideration  ·  15 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Kevin commented  ·  Jun 27, 2024  ·  Edit…  ·  Delete…

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   Kevin supported this idea  ·  Jun 27, 2024

8. Alternative host for Webinars and Meetings

   3 votes

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   Future Consideration  ·  1 comment  ·  Events & Video » Legacy Meetings (RCM)  ·  Delete…  ·  Admin →
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   Kevin commented  ·  Jun 27, 2024  ·  Edit…  ·  Delete…

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   Kevin supported this idea  ·  Jun 27, 2024

9. Alternate Host

   10 votes

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   Future Consideration  ·  3 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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   Kevin commented  ·  Jun 27, 2024  ·  Edit…  ·  Delete…

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   Kevin supported this idea  ·  Jun 27, 2024

10. Company-Wide Contact List

    75 votes

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    Planned  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Kevin commented  ·  Jun 12, 2024  ·  Edit…  ·  Delete…

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    Kevin supported this idea  ·  Jun 12, 2024

11. Add a comments field to the Device Order process

    8 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Kevin commented  ·  May 31, 2024  ·  Edit…  ·  Delete…

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    Customer notes would be huge. This causes so many headaches for our accounts payable team because the invoices do not have enough detail. I mentioned this 2 years ago to our implementation engineer and he thought that made sense then too.

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    Kevin supported this idea  ·  May 31, 2024

12. Add a notes/description field to each user extension visable to only admins

    8 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Kevin supported this idea  ·  May 31, 2024

13. Allow admins to change user profile information (including pictures)

    114 votes

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    Under Review  ·  21 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kevin commented  ·  May 28, 2024  ·  Edit…  ·  Delete…

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    Kevin supported this idea  ·  May 28, 2024

14. Company Phonebook for all users from one single upload

    61 votes

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    Planned  ·  6 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Kevin commented  ·  May 28, 2024  ·  Edit…  ·  Delete…

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    Kevin supported this idea  ·  May 28, 2024

15. Ability to Schedule Text Messages

    146 votes

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    22 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Check out BeeTexting to learn how to schedule text messages today: https://www.ringcentral.com/apps/beetexting

    Kevin supported this idea  ·  May 28, 2024

16. Add Public Holidays into the Call Queue Schedule

    54 votes

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    5 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This will be implemented in November 2024 as Call Queue Custom Rule Templates!

    Kevin supported this idea  ·  May 28, 2024

17. USER Voicemail PIN Change

    8 votes

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    1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This is being worked on but without a committed release date yet. Will update when implementation date is determined.
    Kevin supported this idea  ·  May 28, 2024

18. Differentiating Ring Tone for Incoming Calls

    85 votes

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    Planned  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kevin supported this idea  ·  May 28, 2024

19. Get Billing invoice as Excel file

    5 votes

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    2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kevin supported this idea  ·  May 28, 2024

20. Possiblity to make invoices per cost center in a SW or via billing

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kevin supported this idea  ·  May 28, 2024