Settings and activity

78 results found

1. Admin control on AI notes - disable or enable automatic AI notes in Admin portal or Templates

   62 votes

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   New  ·  9 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kevin commented  ·  Dec 18, 2025  ·  Edit…  ·  Delete…

   I put a support case in to have them disable AI on the entire account. They advised they did so. I continue to see users with AI functions enabled... it's absurd how little they care.

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   Kevin supported this idea  ·  May 14, 2025

2. RCV - Bring Back Whiteboard, Annotate, Voting/Raising of Hand Feature in RC Meetings

   124 votes

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   Implemented  ·  29 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Kevin supported this idea  ·  Aug 21, 2025

3. Feature to rename participants in RCV

   126 votes

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   21 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminHarish (Senior Product Manager, RingCentral) responded

   A meeting host can rename guests and PSTN dial-in participants, both in the waiting room and during the meeting, across the RingCentral app on desktop and mobile and on the browser. One thing to note: signed-in participants can't be renamed, since their display name comes from the company directory. See Editing participant names in a meeting.

   
   

   Kevin supported this idea  ·  Aug 21, 2025

4. Multiple Hosts for Reoccurring Meetings

   156 votes

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   Under Review  ·  33 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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   Kevin supported this idea  ·  Aug 21, 2025

5. Share video cloud recording with external parties

   130 votes

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   18 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminHarish (Senior Product Manager, RingCentral) responded

   A meeting host can share a cloud recording with both internal recipients and people outside their organization, using Share Meeting Materials. Available today in video meetings on the desktop app and on the Web (Browser). See Viewing and managing meeting recordings.

   
   

   Kevin supported this idea  ·  Aug 21, 2025

6. Grant Remote Control Access to Shared Screen via website not app

   21 votes

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   New  ·  2 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Kevin supported this idea  ·  Aug 21, 2025

7. attach files in a chat while in a video meeting

   52 votes

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   Under Review  ·  6 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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   Kevin supported this idea  ·  Aug 21, 2025

8. Fix defect related to use of CTRL/SHIFT/ALT keys when accessing a fullscreen RDP session on a shared screen in RC meeting

   11 votes

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   New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Kevin supported this idea  ·  Aug 21, 2025

9. Assign co-host in RingCentral Video

   90 votes

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   Future Consideration  ·  20 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Kevin commented  ·  Aug 21, 2025  ·  Edit…  ·  Delete…

   I lost faith in this company since initial implementation. Everything they do seems to be halfway and half-baked.

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   Kevin commented  ·  Jun 27, 2024  ·  Edit…  ·  Delete…

   BUMP

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   Kevin supported this idea  ·  Jun 27, 2024

10. Move Call Park Button to Diallers Main Menu Inteface

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kevin supported this idea  ·  May 14, 2025

11. Enhanced Call Reports for Call Queue

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kevin supported this idea  ·  May 14, 2025

12. Outbound Caller ID Name (CNAM) for US Toll-Free Numbers

    75 votes

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    New  ·  10 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Kevin supported this idea  ·  May 14, 2025

13. Improve the overall expereince of National and International whitelisting

    58 votes

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    6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    We appreciate your feedback everyone. This is actively being looked into by our Fraud, Risk and Security team, along with our Account Management Teams. You'll start to see improvements over the next couple of months!

    Kevin supported this idea  ·  May 14, 2025

14. Ability to dial out while there is an incoming call

    99 votes

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    Under Review  ·  20 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kevin supported this idea  ·  May 14, 2025

15. Streaming Music / Message on Hold

    87 votes

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    Under Review  ·  18 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Kevin supported this idea  ·  May 14, 2025

16. We would like to partition the corporate directory by site

    111 votes

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    Under Review  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kevin supported this idea  ·  May 14, 2025

17. Need Public Parking in HUD

    29 votes

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    New  ·  13 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Kevin supported this idea  ·  May 14, 2025

18. Permanently minimize the AI Notes and Transcript box

    86 votes

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    20 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi all, when the call screen/ dialer is popped out of the app, you are now able to minimize the AI Transcript and Note screen. Please ensure you are on the latest version of the app for this update. Thank you!

    Kevin supported this idea  ·  May 14, 2025

19. Allow admins to change user profile information (including pictures)

    150 votes

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    Under Review  ·  31 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kevin commented  ·  May 14, 2025  ·  Edit…  ·  Delete…

    Is RingCentral going under? Seems their customer engagement has completely disappeared.

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    Kevin commented  ·  May 28, 2024  ·  Edit…  ·  Delete…

    Bump

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    Kevin supported this idea  ·  May 28, 2024

20. Ability to set desk phone admin password through admin portal.

    44 votes

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    New  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kevin supported this idea  ·  Oct 31, 2024