SMS usage of main RC number to be available for all users
Be able to set the auto-receptionist SMS to go to (inbound) several users, able to use the main line when replying
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Caitlynn commented
Yes, this would be extremely helpful for our organization. I would like multiple users to send and receive text messages from the main company line. I don't want messages to come from multiple numbers when communicating with our patients. This is discouraging that this is not already available.
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Julie commented
This would be very helpful for our company. It is hard to only have one staff member able to send text messages.
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Greg commented
Having all users be able to use SMS for our main office is EXTREMELY critical to our business. This will likely be a deal-breaker for our long-term use of RingCentral, if not resolved in the next few months.