Avaya Crisis Mode for RingCentral System
Avaya has a Crisis Mode in their existing on premise system that allows a Receptionist to see which extension dialed 911 within their organization. Would it be possible for RingCentral to enable this feature as well, please and thanks?
6
votes
Derrick
shared this idea
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Kevin
commented
I would like to expand on this idea... I came from Cisco Emergency Responder, which had the option to send notifications via email and phone to a set list of users based on the caller's location (based on the ERL that was being used). It would be nice if RC allowed this flexibility.
Would be nice to only alert the security officer at the building that is receiving a 911 call, instead of all of them.