Increase the MMS file size attachment
Getting an error submitting a large MMS file size attachment, I have to compress it first. We are a business entity so it will be helpful if the MMS file size will be increased to more than 1.5 MB.
Laine's
shared this idea
Due to carrier restrictions on Business to Person and Business to Business SMS, RingCentral will not be able to support an increase in file size.
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Brad
commented
Im not even getting an error, it just doesnt send. Dev says 500kb limit (omg laughable) dictated by ATT, however I am sending mms via my ATT cell phone to another ATT cell phone with 2.9mb pics. Doesnt sound like a limitation of ATT networks, but instead your inferior platform. I am rooting for you to not suck as much! Please fix your product to make it usable. Pics not sending, no notification of errors, is unacceptable.
Now that I see this was from 2022 and still not roadmapped, nevermind. I have come to expect mediocrity from Ring Central, blind leading the blind.
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Raymond
commented
This issue is critical for business. Clients need to see high resolution pictures.
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Kymberly
commented
Need to be able to send short videos through text in this day and age. Even the shortest videos are above 1.5 MB
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Tori
commented
this is absolutely essential to our business