Dial by extension
Option to enable/disable dial by extension. Locks a certain number of digits for new extensions.
8
votes
April Twin
shared this idea
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Suneet
commented
should be able to disable dial by extension or name on IVRs and on any announcement in a call center environment. We should have total control over where a call can go from an IVR menu.
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Dean
commented
We need this feature as we have several iVR setups on the account. We should have an option to enable/disable dial by extension.
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David
commented
And enable / disable for all or just specific extensions.