Ability to Attach PDF Files with Texting with RC Phone App or RC App
Yes a person can send an Attachment when sending a SMS Text with the RC Phone App or with the RC App but that Attachment can't be a PDF File for some reason. 99.9% of what I need to send people are PDF Files
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Kate commented
If PDF file can be attached on SMS that would be very helpful since we are sending our line sheet to buyers every month.
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Dale commented
Desperately needed!!! Other text services provide this and handle it by automatically converting to a link to the PDF sent in the text.
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Harut commented
The text functionality via the RingCentral Desktop and Mobile apps are limited to text, emojis and images but PDFs are an essential part of our business workflow, as I'm sure they are for a lot of different businesses across a variety of industries. Please add the functionality to send and receive PDF files through text.
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Julie commented
I would like to vote in favor of this but I click vote and it kicks me out. I don't know if that's because it under review. As a business platform attaching PDF files is essential!
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Sean commented
Has this been resolved yet? This was submitted in 2020 and it is almost 2022.
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Nalini commented
We send ALL documents to patients as PDFS. Cannot function without this. Additionally we often send and receive image files to help with patient assessment. As email is becoming obsolete...ALL functions need to be integrated into text messaging. When can we expect this essential feature?
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General Mailbox of M I D S L L C commented
Most attachments are pdf besides pictures
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Fax commented
I jus had an insured in an accident and his insurance card was missing. Quite a hassle to print the Id Card, photograph it, load it into the computer and text it while the trooper was waiting.
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Garrett commented
how has this NOT been implemented yet?
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Brandon commented
YES, WE NEED TO BE ABLE TO EXT PDF'S. PLEASE ADD THIS FEATURE.
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Maria commented
Need to be able to attach PDF file to text. We work with drivers that need to have access to the orders that we send to them. We only use PDF format. We'll appreciate making this possible. God bless
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Maria commented
We need to be able to attach PDF file to Text. We work with drivers that respond better to Texts. They need to be able to access the orders via text. Our orders are always PDF format. We hope you can make this request possible. God bless.
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Matt commented
I am an insurance agent and most often people communicate through text. Currently we can't send a quote via texting as the quote proposal is a PDF format. This makes it difficult to do business. I can't change file type as my customer management system that is linked with you guys only supports sending PDFs
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Sunna commented
I was told by my sales associate this was a current feature and I am upset to know now that it isnt.
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Travis commented
The work around for this at the moment is compressing the PDF and then dropping that into the text message. It has worked for me in the interim.
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Travis commented
This is essential to my company also as we deal with cruise passengers and may need to send confirmation documentation while they are at sea with limited connectivity. Being able to send documents as a PDF via text would be extremely beneficial.
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Alfonso commented
Allow SMS to attach a PDF file
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Swami commented
Our company have been using ring central for years, one of the best features was that I was able to send customers their invoices as a PDF in the text messaging. And now this option is gone and since most people do their communication on mobile devises of some sort, faxes are less and less in use. So not only that you removed the softphone option witch I loved, Now I cannot send a PDF file either. And it looks like not only PDF was disabled also Excel and anything that is not a jpg or mp3 seriously not cool. Very disappointing. please allow these option again
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Wesley commented
It would really help to be able attach Word and PDF files via text message. Most users' phones are now able to access their cloud repositories. More and more, we send and request documents to/from clients via text message.
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Nycole commented
When attempting to send a PDF document through a text message that service is not available. I would like to be able to do that.