Settings and activity

20 results found

1. Multisite - support for 'site' contacts Directory limited, not entire company

   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Christophe Hubaut shared this idea  ·  Aug 22, 2024
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   Christophe Hubaut commented  ·  Aug 22, 2024  ·  Edit…  ·  Delete…

   This is common ask for ENTERPRISE market in FRANCE, with a multi-sites company where every site is autonomous and should see only his own RC Site directory unless this is a nightmare for every user to search a contact among 10k/15k users database...

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2. Multi-Site Directory

   9 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Christophe Hubaut supported this idea  ·  Aug 21, 2024

3. Have the option to use all numbers on the account as the outbound caller ID.

   14 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Christophe Hubaut supported this idea  ·  Aug 21, 2024

4. more members need access to VM boxes for call ques (only 15 now) co recepiants

   4 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Christophe Hubaut supported this idea  ·  Aug 20, 2024

5. Shared Voicemails: Increase number of voicemail boxes per co-recipient

   37 votes

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   Under Review  ·  10 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Christophe Hubaut supported this idea  ·  Aug 20, 2024

6. Internal chat for supervisors and agents

   35 votes

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   0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Planned  ·  AdminMichelle (Sr. Customer Success Manager, RingCentral) responded

   This will be addressed as a part of the Single Pane of Glass initiative.

   Christophe Hubaut supported this idea  ·  May 27, 2024

7. Complete European localization of all RingCX module

   7 votes

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   New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Christophe Hubaut supported this idea  ·  May 7, 2024

8. Allow access to Prompts in prompt library based on Roles & permissions

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Christophe Hubaut shared this idea  ·  Mar 1, 2021

9. Support of Cisco Video SIP endpoint on RCV (SX80+DX80)

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   Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Christophe Hubaut shared this idea  ·  Sep 17, 2020

10. Support for Google shared contacts sync in Chrome extension

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    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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    Christophe Hubaut shared this idea  ·  Jun 23, 2022

11. Call Queue custom role

    18 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Christophe Hubaut shared this idea  ·  Sep 19, 2023

12. Enhance IVR configuration to customize timeout conditions including how many times to repeat announcement

    20 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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13. Intl RCV Dial In Numbers & Languages

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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14. RingCentral for SalesForce: display "called to number" "call queue" information

    15 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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15. Call Interception or HUD in RC for Google Chrome Extension

    7 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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16. Call forwarding in RingCentral for Chrome plugin

    5 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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17. Separate Directories in Multi-Site Environment

    55 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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18. WebRTC for SalesForce

    41 votes

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    Implemented  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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19. Application Management: Mass Installation and Configuration for Windows

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. Ability to remove/hide users from the directory/contact list

    62 votes

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    Planned  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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