Group Messaging for 911 SMS Notifications
Currently if an SMS is sent out for 911 Notifications and someone responds to that notification, the communication is only sent to the person who dialed 911.
This causes many unneeded texts going back and forth because the others receiving the 911 SMS Notification are not aware that it has already been responded to.
We need a way for these notifications to be sent out in a group so that everyone receiving the SMS notifications can see the responses from others in that group text and not respond when not needed.
Sarah
shared this idea
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Matthew
commented
I would like to know more about this concept of a 911 SMS notification.
We have used the email to SMS notification feature on our after hours voicemail as an emergency call out for many years. However, now the mobile carriers are no longer supporting the email to SMS functionality, and that remains to be the only way I am aware of RingCentral will send out SMS notifications of new messages or calls.
If you know another way, please let me know!