Transfer the call automatically from call presence
Currently we need to manually transfer the call presence to another user extension. We are requesting to have the call presence to be transferred automatically to the selected user extensions if the user that has presence cannot answer the call.
3
votes
Rhimejane Cruz
shared this idea
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Florence
commented
The customer wants calls to be automatically forwarded to an external number when they are on lunch break, with the ability to set this forwarding under presence