← RingCentral Ideas

Settings and activity

16 results found

  1. Send Fax to multiple extension/recipient

    60 votes
    Under Review  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  2. Customer wants to separate the menu for users' desk phones and ATA to easily check/ count them

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Rhimejane shared this idea  · 

  3. Show caller ID when Transferring Calls

    2 votes
    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    An error occurred while saving the comment
    Rhimejane commented  · 

    Hello Team,

    The customer is requesting to show the originating caller ID even the call was transferred to another user using the Polycom phones for both warm and blind transfer.

    As of this moment, the originating caller id will show up on the other extension when the blind transfer was used but if they use warm transfer it will show up the caller id name of the user extension who transferred the call.

    https://rc.lightning.force.com/lightning/r/Knowledge__kav/ka1Hr000000NPzPIAW/view

    https://support.ringcentral.com/article-v2/Deskphones-Transfer-Calls.html?brand=RingCentral&product=RingEX&language=en_US

  4. Call Queue Notification

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Rhimejane shared this idea  · 

  5. Switch calls from deskphone to app and vice versa

    9 votes
    0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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  6. Outage/ Maintenance Notification on RingCentral Application

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Rhimejane shared this idea  · 

  7. The Ability to disable a specific feature on the Admin Portal

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  8. Automatic Deletion of Call Logs for Common Area Phone

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Rhimejane shared this idea  · 

  9. Disable the Call Logs on Common Area Phone

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Rhimejane shared this idea  · 

  10. Sync contacts from portal to deskphones

    52 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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    Rhimejane supported this idea  · 

  11. Transfer the call automatically from call presence

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Rhimejane shared this idea  · 

  12. Ability to Schedule Text Messages

    154 votes
    22 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Rhimejane supported this idea  · 

  13. IVR menu loop

    5 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Rhimejane supported this idea  · 

  14. Allow uploading of multiple contacts on the RingCentral app to make bulk SMS easier

    19 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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    Rhimejane supported this idea  · 

  15. Missed call should show on extensions that does not answer call in ring group or call queue

    20 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Rhimejane supported this idea  · 

  16. Service Status notification via Text Messaging

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Rhimejane shared this idea  ·