Settings and activity
28 results found
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124 votes
Rhimejane supported this idea ·
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26 votes
Rhimejane supported this idea ·
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30 votesImplemented ·
AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
Hi everyone, this user setting is available by default, but admins can remove it in the Admin Portal by creating a custom role. Thank you!
Rhimejane supported this idea ·
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11 votes
Rhimejane supported this idea ·
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10 votes
Rhimejane supported this idea ·
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34 votes
Rhimejane supported this idea ·
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244 votesUnder Review ·
AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!
In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.
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28 votes
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7 votes
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3 votes
Rhimejane shared this idea ·
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19 votes
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32 votes
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74 votes
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2 votes
Rhimejane shared this idea ·
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3 votes
An error occurred while saving the comment Rhimejane commented
Hello Team,
The customer is requesting to show the originating caller ID even the call was transferred to another user using the Polycom phones for both warm and blind transfer.
As of this moment, the originating caller id will show up on the other extension when the blind transfer was used but if they use warm transfer it will show up the caller id name of the user extension who transferred the call.
https://rc.lightning.force.com/lightning/r/Knowledge__kav/ka1Hr000000NPzPIAW/view
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4 votes
Rhimejane shared this idea ·
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9 votes
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2 votes
Rhimejane shared this idea ·
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4 votes
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2 votes
Rhimejane shared this idea ·
Hello team,
Customer is requesting to track all of the changes made on the admin portal as well as the RingCentral application.